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You have stated multiple times my product will be shipped. In one of the updates you have said there will be no wireless charging, yet you charged me for a wireless charging case and said you were working on a resolution. Time is up, I have had enough of waiting, issue me a refund of the whole product.

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Ok, since I'm obviously never receiving my reward, can I at least get my money back? This had to have been a scam because there's just way too many people like me, still waiting. At least reply, do some customer service....heck, do something!

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PROJECT UPDATE
Aaron Son
CREATOR
3 days ago

Project Update: International Package delay for some, not all

Hey Backers,

This backer update is just for INTERNATIONAL BACKERS who have noticed a delay in their shipment.

We apologize.

First, we apologize for this delay. We went over our international shipping budget because we failed to calculate and collect enough from backers. This is rare, but it does happen. Since our last update, we were able to ship out approx. 50 out of 108 INTERNATIONAL packages. Currently, there are a handful of you who we are asking for your continued patience, as we are working on getting these out.

The good news is we were able to re-allocated funds to our international shipping account and we will resume the international shipments throughout the rest of the month.

If you have not received your package yet, please hang tight. We have always delivered on all of our previous projects, albeit we do hit delays such as this one. But just know, we will get to your package out.

What we've learned...

As experienced as we are in running crowdfunding campaigns, we are still learning. We don't know everything but we are definitely going to be more careful when it comes to international shipping fees in the future; We noticed fees increase every year, sometimes twice a year. So when we set up shipping fees at campaign launch, we fail to factor in that prices may increase by the time we move into the shipping phase (which could be 3 to 6 months later sometimes more). Since we are coming to BackerKit Crowdfunding with a product that doesn't yet exist, it sometimes takes months for mass production and by then, prices have increased and our budget is no longer accurate. But, we will learn from this.

We apologize again to those of your who are having to wait longer but your patience and understanding is greatly appreciated. 🙏

Thank you so much, we will be back soon!

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Edit

The summer you promised is coming. Considering the delivery time, the product should have already been made to keep the promise. If the next update is delaying the arrival time again, I ask for a refund.

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I have read through the last several posts put up over the last month or two. With little variation, your responses are as I have posted in the title. We are only looking for a commitment of timing - when the sun is at its warmest - that would be mid June. after that, it is getting farther and farther away from the earth and getting colder. Sort of what it seems most of your investors are feeling with the lake of a tangible response from you or your team. The optics are just plain awful. I have a yearly 50 mile bike ride in two weeks, for which I was hoping to have the glasses - last year and this year. Any comments would be great! Rob.

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Here is the schedule posted a while back. September: Finalize electronics October: Open lens tooling November: Test samples with full audio and tint functionality and finished lenses November: Open frame tooling December: Mold revisions, pilot run January, and February: Final Testing and certifications March: Mass production and finish shipping I guess I have lost my glasses somewhere in the house or my car, since I have had them for over 2 months now - being May 5th and the ship date of the mass production was March. Oh, is that the schedule for 2025?

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I keep getting bombarded with e-mails to invest in Ampere for yet another last-chance round of investment. How do you keep having so many final rounds of investment for a company that can't even deliver updates! Is all the money just being embezzled? I don't want to hear any more about opportunities to lose even more money on your fraud schemes and get discounts on products you don't have. What I want is an update on the product I have already paid for, over a year ago, and for which you are still collecting money from new suckers on your pre-orders. I don't understand how you have time to keep updating on final discounts and more rounds of investment, yet you can't put out a single update in four months on what you are doing with the money we have already paid you. This project is not even listed on Kickstarter anymore, which is the platform I invested through, it has been completely deleted without trace. Does Ampere Dusk even exist, or was it all smoke and mirrors?

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But 3 months with no update is just plain disrespectful. The same message keeps being parroted out: “thank you for your patience”, “we understand your frustration”, “we’re working on an update”. Even a high school student can write faster than your company. I’m beyond upset with the lack of communication at this point.

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I was happy to get one of these for my classroom. Thanks so much for the opportunity! I work with middle school special education, and I love being able to provide high interest learning opportunities. While it only arrived yesterday, the kids dove into the booklet, branched out into their own research, and started discussing what they would want to include if they could make their own. For a group of kids who "hate" school and read significantly below average, it makes my heart happy to be able to provide these sorts of experiences. Thank you for making it happen!!

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Hi, folks!

I just posted an update to note that we are now at 99% for fulfillment! Whew! 😅

The remaining shipments are for backers who have not completed their surveys, have errored credit cards, or are now in the queue after updating their information. If you are still waiting for your pledge rewards, make sure to drop by the Pledge Manager to see if we're waiting for information from you!

Visit the Pledge Manager

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