Hey Backers,

This backer update is just for INTERNATIONAL BACKERS who have noticed a delay in their shipment.

We apologize.

First, we apologize for this delay. We went over our international shipping budget because we failed to calculate and collect enough from backers. This is rare, but it does happen. Since our last update, we were able to ship out approx. 50 out of 108 INTERNATIONAL packages. Currently, there are a handful of you who we are asking for your continued patience, as we are working on getting these out.

The good news is we were able to re-allocated funds to our international shipping account and we will resume the international shipments throughout the rest of the month.

If you have not received your package yet, please hang tight. We have always delivered on all of our previous projects, albeit we do hit delays such as this one. But just know, we will get to your package out.

What we've learned...

As experienced as we are in running crowdfunding campaigns, we are still learning. We don't know everything but we are definitely going to be more careful when it comes to international shipping fees in the future; We noticed fees increase every year, sometimes twice a year. So when we set up shipping fees at campaign launch, we fail to factor in that prices may increase by the time we move into the shipping phase (which could be 3 to 6 months later sometimes more). Since we are coming to BackerKit Crowdfunding with a product that doesn't yet exist, it sometimes takes months for mass production and by then, prices have increased and our budget is no longer accurate. But, we will learn from this.

We apologize again to those of your who are having to wait longer but your patience and understanding is greatly appreciated. 🙏

Thank you so much, we will be back soon!