Zombie Orpheus Entertainment
CREATOR
27 days ago
Project Update: Loremaster Update & Survey FAQ
Hi everyone -
We're excited to share that 72% of backers have already completed their Grandmaster surveys. That's 2,794 out of 3,852 people!
While there's still plenty of time for most backers, there are eight Loremasters who need to get back to us ASAP so that we can credit you in Grandmaster and go to print. We've sent a series of emails to you, including individual emails today. If you are one of the eight Loremasters who haven't replied or completed your surveys, this week is your final chance to select the name that we use in the book to credit you for answering all eighteen trivia questions correctly. If we don't hear from the remaining Loremasters by Sunday, we will credit your BackerKit user names in the print book.
We're excited to share that 72% of backers have already completed their Grandmaster surveys. That's 2,794 out of 3,852 people!
While there's still plenty of time for most backers, there are eight Loremasters who need to get back to us ASAP so that we can credit you in Grandmaster and go to print. We've sent a series of emails to you, including individual emails today. If you are one of the eight Loremasters who haven't replied or completed your surveys, this week is your final chance to select the name that we use in the book to credit you for answering all eighteen trivia questions correctly. If we don't hear from the remaining Loremasters by Sunday, we will credit your BackerKit user names in the print book.
SURVEYS FAQ
Why do I have to pay shipping on a digital reward?
You probably have a free physical reward in your cart (like a foil print, bookmark, or Loremaster patch). If you don't want to receive it, you can remove it and the shipping charge will go away.
Can I get a shipping scholarship?
Yes! Email [email protected] and we'll give you a credit for your shipping cost.
I haven't received my survey, what do I do?
You can retrieve your survey at this link or email [email protected].
I'm missing my rewards, is it time to panic?
Don't panic! Rewards have not shipped yet. We're running slightly behind schedule, but are generally on track to fulfill within our planned window.
I didn't get to pledge, is it too late?
We are still accepting late pledges at our pre-order store.
Can I order more copies of Grandmaster?
For now we're limiting everyone to two copies. If we get closer to the survey cut-off and more are available we'll let you know.
When is the survey cut-off date?
We'll leave surveys open as long as possible, but we really want you to complete surveys before we start shipping. Our standard policy is to allow late backer surveys for a full year after fulfillment commences. However, we will release extra stock (books and rewards not allocated to backers) to the public after primary fulfillment is completed.
You probably have a free physical reward in your cart (like a foil print, bookmark, or Loremaster patch). If you don't want to receive it, you can remove it and the shipping charge will go away.
Can I get a shipping scholarship?
Yes! Email [email protected] and we'll give you a credit for your shipping cost.
I haven't received my survey, what do I do?
You can retrieve your survey at this link or email [email protected].
I'm missing my rewards, is it time to panic?
Don't panic! Rewards have not shipped yet. We're running slightly behind schedule, but are generally on track to fulfill within our planned window.
I didn't get to pledge, is it too late?
We are still accepting late pledges at our pre-order store.
Can I order more copies of Grandmaster?
For now we're limiting everyone to two copies. If we get closer to the survey cut-off and more are available we'll let you know.
When is the survey cut-off date?
We'll leave surveys open as long as possible, but we really want you to complete surveys before we start shipping. Our standard policy is to allow late backer surveys for a full year after fulfillment commences. However, we will release extra stock (books and rewards not allocated to backers) to the public after primary fulfillment is completed.
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