Happy New Years Eve critters! (and happy new years to those of you in the future 😜)
I hope y'all had a wonderful holiday however you chose to spend it. I know a lot of us aren't going into 2025 feeling especially optimistic, but nevertheless I hope we can be there for one another and weather the storm together.
I'll cut to the chase now-- we're all waiting with baited breath for shipping to begin, and I reached out on Friday to the fulfillment team to figure out what's going on and what the plan is going forward. Currently plushies are estimated to begin shipping on the 6th. This week is interrupted by new years (a holiday) and end-of-year inventory so nothing can begin in earnest until they're back to work on Monday.
Please understand that there's nothing I can do at this point to make them go faster. I'm equally disappointed that things seem to be dragging on. I know it doesn't inspire confidence in backers, but the holidays are hectic and while I'm disappointed I'm not wholly surprised they weren't able to meet their original estimate.
Because of the influx of comments from backers concerned they won't receive their plush, I also went ahead and put together a little image timeline showing that there is indeed a lot of work going on behind the scenes! Talk is cheap, but I hope seeing the items and the proof of their arrival assuages some fears.
Finally this is your LAST LAST chance to make any address adjustments!!! Orders have been exported, but I can still access them to make any last minute address changes. After Monday there is no guarantee that I can edit them in time.
I responded to all unanswered emails this morning so as far as I'm aware everyone is taken care of. If you reached out and haven't heard from me, or still need to reach out my email is [email protected]
Once again, thank you for hanging in there! The wait will be 100% worth it, and going forward the road to fulfillment will be much smoother. Onboarding a new client is a lot of work. The fulfillment team and I have been in constant contact since July, arranging everything from packaging instructions to repair protocols if they encounter things like damaged plushies and so on.
We truly are at the finish line now though, and I can't wait for everyone to start receiving their snughouls 💕
