Project Update: Cards have been charged!
Hail Adventurers!
We have charged cards for any remaining balances as of a couple of hours ago! This has worked swimmingly for most of y'all! But we did want to mention a couple of things to sort out the remaining failed charges:
Your charge may come through as either The Dragons Vault, or Conor James. This is because in some transactions Stripe/Backerkit is using the account holders name.
We're not sure if this is the cause of the failure or due to your banks being particularly careful about sudden charges, but if you have been declined you may need to make adjustments to your bank details attached to the pledge manager or manually approve charges to get it all settled and sorted.
If you need any specific help with cards, charges, or anything else please reach out to [email protected]
Have a wonderful week!
Aston
We have charged cards for any remaining balances as of a couple of hours ago! This has worked swimmingly for most of y'all! But we did want to mention a couple of things to sort out the remaining failed charges:
Your charge may come through as either The Dragons Vault, or Conor James. This is because in some transactions Stripe/Backerkit is using the account holders name.
We're not sure if this is the cause of the failure or due to your banks being particularly careful about sudden charges, but if you have been declined you may need to make adjustments to your bank details attached to the pledge manager or manually approve charges to get it all settled and sorted.
If you need any specific help with cards, charges, or anything else please reach out to [email protected]
Have a wonderful week!
Aston
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