Peter Chiykowski
CREATOR
10 days ago
Project Update: Late October fulfillment update
Hello backers!
This is Peter checking in briefly before our team takes a few days off to celebrate the wedding of Miroki and Eric!
There are a few exciting updates to share, which we'll break down by region. Plus, photos from our Canadian shipping adventure at the bottom of the update!
This is Peter checking in briefly before our team takes a few days off to celebrate the wedding of Miroki and Eric!
There are a few exciting updates to share, which we'll break down by region. Plus, photos from our Canadian shipping adventure at the bottom of the update!
Canada (fulfilled by our team)
Shipping complete!
We did a shipping blitz this week to get parcels out ahead of the Canada Post strike. We used a mix of carriers, mostly Canada Post (especially for destinations where mail is likely to arrive before the strike, or where there were no alternate carriers). For some destinations where trusted alternate carriers were available, we used those to offload our dependence on Canada Post. You should have received (or will soon receive) a tracking link from BackerKit!
We did a shipping blitz this week to get parcels out ahead of the Canada Post strike. We used a mix of carriers, mostly Canada Post (especially for destinations where mail is likely to arrive before the strike, or where there were no alternate carriers). For some destinations where trusted alternate carriers were available, we used those to offload our dependence on Canada Post. You should have received (or will soon receive) a tracking link from BackerKit!
USA (fulfilled by Flying Cloud Fulfillment)
Freight has arrived!
US freight arrived early! Right now our container is being received and counted in by Flying Cloud's offsite warehouse because of the huge volume of incoming and outgoing shipments they are managing. When count-in is complete, they will transfer stock to the main warehouse for fulfillment. This could still take several weeks given the volume of product and the need to manage pallets at multiple locations.
US freight arrived early! Right now our container is being received and counted in by Flying Cloud's offsite warehouse because of the huge volume of incoming and outgoing shipments they are managing. When count-in is complete, they will transfer stock to the main warehouse for fulfillment. This could still take several weeks given the volume of product and the need to manage pallets at multiple locations.
Current estimated fulfillment timeline: mid-to-late November continuing to December
Australia (fulfilled by Aetherworks)
Shipping begins soon!
Australian freight has now been counted in. Aetherworks estimates they will begin fulfillment starting the week of the 4th.
Australian freight has now been counted in. Aetherworks estimates they will begin fulfillment starting the week of the 4th.
Current estimated fulfillment timeline: early November
UK/EU/Rest of World (fulfilled by Spiral Galaxy Games)
Waiting on freight.
As mentioned last update, our docking date was delayed. Our freight should be arriving soon. In previous years, it's taken 1-2 weeks for freight to be received and transported to our UK hub, with another 1-2 weeks for fulfillment to begin.
As mentioned last update, our docking date was delayed. Our freight should be arriving soon. In previous years, it's taken 1-2 weeks for freight to be received and transported to our UK hub, with another 1-2 weeks for fulfillment to begin.
Current estimated fulfillment timeline: mid-to-late November continuing to December
That's all for now!
As always, please bear in mind that these estimates may change as we pass each milestone.
We'll be away from our inboxes over the next 4 days for the wedding, and then catching up on the backlog of messages. Thanks for your patience during this particularly busy time!
To tide you over, here are some photos from our Canadian shipping party.
We'll be away from our inboxes over the next 4 days for the wedding, and then catching up on the backlog of messages. Thanks for your patience during this particularly busy time!
To tide you over, here are some photos from our Canadian shipping party.
Thanks again!
—Peter, on behalf of The Story Engine team
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