Just before posting this update, I sent out the Smoke Test for surveys!
This test goes out to a small percentage of backers, so if you received it, please check your email and fill it out. Your quick response and feedback are a huge help in ensuring the survey is ready for everyone else!
If all goes well, the rest of the surveys should go out this Thursday! ⌛
Oh and If you’re part of the smoke test, you’ll get an early peek at Cinder’s sticker design and a brand-new add-on! I’ll be sharing these surprises in the next update when all surveys are sent out, so try to keep them a secret for now! 🤫 To prepare everyone else, here's a quick Q&A regarding surveys!
🍄When do I pay for my survey add-ons and shipping?
You’ll be charged for any add-ons and shipping costs after surveys are locked. While we don’t have an exact date yet, surveys are estimated to lock sometime in mid-January. Once the date is set and gets closer, I’ll post regular reminders so you’ll know when your card will be charged.
🍄Can I change my selections after I submit my survey?
Yes! You’ll be able to adjust your survey until it locks, which is expected to happen sometime in January. Once the lock date is set and gets closer, I’ll send regular reminders so you can make any final changes.
🍄I may be moving soon. Will I be able to change my address?
Yes! Even after the survey locks, you’ll still be able to update your address. You can edit it up until right before the rewards are ready to ship. A few weeks before shipping, I’ll send a reminder to double-check your address to make sure everything’s correct!
🍄I'm not sure what items I want yet. Do I need to respond to the survey right away?
The survey will stay open until January 15th, or until all samples are ready, which might take a bit longer. You don't have to make your decision right away! That said, early survey responses help us get a head start on production planning! You’ll still be able to edit your survey until it locks, so you’ll have time to adjust your choices if you're unsure.
🌱 The Pre-Order Store is now open for non-backers!
Missed backing during the campaign? You can now back through the pre-order store!
⚠️ Already a backer? Please wait for your survey to purchase additional items! Using the pre-order store will charge you for shipping twice, and that's no good!
Ever since Charmsey created a Discord server for Circus Sweeties, I’ve been inspired to make one for Critterfolk too! I’ve spent the past few days putting it together, and it’s finally ready!
The server is now ready for you all to join! I'm so excited to be able to chat more and get to know you all better ❤️
Please Note : You will have to accept the rules in order to message in the server!
🌱 That's all for now! If you are having issues with the Smoke Test, please let me know in the comments here, through discord, or through email @ [email protected]!
