BackerKit FAQ
How does BackerKit crowdfunding work?
Crowdfunding is a collaborative way to bring ideas and projects to life. Project creators post their idea for a project, and backers pledge money to make the project possible. Backers get behind the scenes access and backer-only rewards, which can include exclusive products, special pricing, creative input, content, and more.
To become a backer, select a pledge level that features the reward(s) you would like to receive when the project is successfully completed and make your contribution.
All-or-nothing crowdfunding model: The creator sets a funding goal and a deadline to raise funds. If the project does not meet the goal by the deadline, backers credit cards are not charged and no money changes hands.
Crowdfunding projects can happen at various stages of the creative process. Make sure to check the estimated timeline of when rewards will be delivered. Project creators will keep you updated on the progress toward completion and delivery of your rewards.
Backing a crowdfunding campaign is not the same as purchasing an item from a store. When you back a campaign you are supporting the creation of something new. Rewards are almost always delivered, but are not guaranteed.
When will I be charged for my pledge?
Your payment method will not be charged right away. You will be charged for the amount of your pledge when the campaign ends and the project reaches its funding goal. You will not be charged if the campaign does not reach its funding goal.
What happens after the campaign is over?
The Creator will send out a survey that will ask you for more information about your pledge, your shipping information, additional items you may want to add to your pledge, and collect shipping fees if applicable.
The survey will be sent to the email address we have on file with your pledge.
Any additional payment will be charged when you complete your survey and confirm your order.
Project FAQ
What is the shipping timeline?
Want a better understanding of the timeline? Here it is broken down and explained! 🌱 Campaign Start & End : October 1st - November 1st As the title says! These are the dates the campaign will start and end. Please make note of the end date as surveys will be emailed out shortly after! 🌱 Surveys and Prototyping : November - December While surveys are being sent out and responded to, we will work on any remaining prototypes! A prototype will be started as soon as possible after that particular plush gets funded. 🌱 Safety Testing & Production : January - April After all the surveys are returned and the campaign funds release we will begin safety testing and production! Depending on the volume of plush to be ordered, this period of time can take up to 4 months. 🌱 Plush Transport Overseas : May - June Once production is complete the plush will ship to me! Large shipments typically take 1-2 months to arrive. 🌱 Receive Plush & Quality Checks : Early June Once we receive the plush we will proceed to grade the plushies. This may cause an initial sense of delay, but we greatly value the quality of the plush you receive! Depending on the volume of plush, this may take a few weeks to process. 🌱 Shipping Plush to Backers : Late June - Early July The time we will start shipping out your rewards! Depending on the volume of plush pledges, this may take up to 2 months to process. 💚
Why are you not shipping outside of North America?
Many countries have strict regulations for importing toys, which includes stuffed animals. As a seller I have to make sure I meet all of these regulations or the package may be denied upon entry. Shipping costs also constantly change and fluctuate which makes it extremely difficult to accurately estimate how much a package will cost to ship. To avoid complications at customs and with fluctuating shipping we will only be accepting orders from backers that live in the United States, Canada, & Mexico. Available stock after all rewards have been shipped will be available through a platform such as Etsy for INTL customers! Proxy/middle-man friends and services are an option for anyone who wishes to support the live campaign.
How do I qualify for cross collab incentive with Circus Sweeties?
If you back my campaign and the Circus Sweeties campaign before both campaigns end, then you will qualify for our special cross collab incentive. Link to Circus Sweeties campaign: https://www.backerkit.com/c/projects/charmsey/circus-sweeties