Ahoy, backers!

This is a long but important update. Please set aside time to read through everything or review the summary at the end. :)

The end of this campaign proved to be a wild ride! Thanks to backer trains, our end timer kept being reset - for 3 hours and 34 minutes after Pintopia ended. Crazy! 

I've drawn up a bobcat design that I'm happy with, and my manu is working on the mockup of the pin now. This unlock is currently in limbo, though. So let me get into the nitty gritty of the campaign.

BackerKit has processed most of the pledges, but there's a substantial number of errored pledges. These errored pledges account for an entire stretch goal. If these payments don't go through, we cannot afford to unlock the bobcat pin. So, please, all of you. Check your pledge and ensure it went through. I, myself, had a couple pledges error because my bank didn't like 15 transactions coming out all at once. So I get it!

Unfortunately, even if all the failed pledges go through, we didn't raise enough to unlock free pins for everyone. I received a lot of positive feedback on these two designs (and I put a lot of work into the moon design to size it down to 1"), so I wanted to provide an opportunity for these pins. You can add these pins to your pledge for just $10 for the set. They will retail for $15 individually.

If you're unfamiliar with how unlocks work in pledge manager: You'll add the pins to your cart and check out per usual. If we reach the goal (35 pairs of pins preordered), then you will be charged for these pins along with your other add-ons and shipping. If we do not reach the order goal, the pins will not unlock, and they'll be removed from your cart and you will not be charged for them. Remember that you're authorizing a payment in pledge manager but your card will not be charged until I lock orders on my end.

Which brings me to my next point of business!

Throughout the campaign, I offered free shipping if you backed both this project and our collab partner (Live out Loud). I wanted to provide a reminder here of how that will look.

1) You will fill out both pledge managers per usual. You will see shipping charges on both pledges. Please check out and authorize payment as you would normally. Your card will not be charged until I lock orders.
2) We've already identified all 63 backers that backed both campaigns. When all of those surveys are filled out, we'll compare your backer profiles side by side in our campaigns. The survey with the lower shipping charge will receive a complimentary credit for the shipping amount.
3) We will then lock orders and your cards will be charged.
4) Done. You got free shipping on one of your orders.

If you have any questions regarding this, please just reach out. :)

Finally - 

Processed funds should be released to my bank ~Feb 28th.

I'd like to get estimated counts of pins as soon as possible, so I may place the order as soon as funds are in hand. So reward surveys are going out tomorrow. Once 70-80% of surveys are returned, I'll place the production order. I'll be ordering a little extra of each pin to have on hand for conventions and events, but if you want to guarantee to get the designs you want, fill out your survey and do it early. I will post an update and lock orders with warning. This means that you'll have three (3) days to finalize your pledge manager before it's locked. Both the update and that warning will be your reminders to fill out your survey. If you fill out your survey after the order is placed, we'll most likely be able to fulfill your order but, again, there are no guarantees.

Reward surveys will not include the bobcat pin. If enough funds clear to re-unlock that stretch goal, I will add it to the survey and post an update so y'all can update your pledge if you'd like.

1) If your payment didn't go through, please correct this as soon as possible.
2) Reward surveys are going out tomorrow.
3) The bobcat pin will not be included unless enough funds are processed unlock the design.
4) Sun & Moon pins can't be free, but they're deeply discounted. Preorder those to unlock them.
5) Read the FAQ about free shipping. Please just fill out your pledge manager as usual and trust the process.
6) Fill out your pledge manager as soon as you're able. Rewards are not guaranteed if you're late.

I think that's everything for now! I'll be back with more updates as things develop.