Project Update: Cancelled Orders | Final Chances! | Normal Tarot heading to its Coffin
Hello my friends, as of the 9th, I was supposed to cancel orders of the 23 folks who never did their surveys. I didn't do that yet though! Which means for the 23 people on the list of never doing surveys have yet one more day. Tomorrow when I get to it, I'm cancelling their orders. I will email them each directly today with links to their surveys, letting them know they're getting one final day... a week after I said I would cancel haha. Maybe I give too many chances!
Deadlines!
Now on this project, 1908 people had their orders sent to New Titan for fulfillment.
- 23 people haven't done their surveys.
- 20 people are in limbo without payment methods or failed card charges for their shipping.
That's it! These 43 people have been emailed ceaselessly by me and Backerkit. I'll make one last try today!
I'll give the 20 people with failed shipping charges another week, to the 23rd, to get them taken care of. End of day tomorrow I'm cancelling the 23 people who never did surveys, and end of day the 23rd I'm cancelling the remaining 20.
DAMAGED, LOST, MISSING ITEMS deadline
You have 30 days after your package arrives (according to tracking) to let us know that items are missing, damaged. Inform New Titan.
You have 45 days after your package is shipped to let us know that your package itself didn't arrive, based on your tracking number's start date. For international backers, that's 60 days.
And that's all!
You have 45 days after your package is shipped to let us know that your package itself didn't arrive, based on your tracking number's start date. For international backers, that's 60 days.
And that's all!
Your Gold/Silver Art Prints + Stickers
My office is a mess with your envelopes of items, right now. I'm trying to get them out today and tomorrow. It's one of those things where the shipping and materials cost are coming out of my pocket so I'll admit I haven't had them top of the list of things to do. My apologies! I got a little... overzealous with bonus add-ons and tiers at the last hours of the project and offered things for less than it costs for me to make or send out haha, so I'm now laying in the bed I made.
Who to Contact
You should email New Titan with anything to do with missing items (except gold/silver art prints or stickers.) or missing orders. They should assist you. If they struggle to do so, reach out to me next. [email protected]
[email protected]
[email protected]
Other Things to look forward to!
The Patreon is back online. Patrons at $1 or more will get day 0 access to all future Backerkit projects, meaning they get the ability to pledge before it launches! Otherwise, on Wednesdays I share what's going on with all my projects and what work I've done that week. Just a fun sneak peek is all.
The Goblin's Journey Pintopia project launches on the 23rd, but patrons actually will have access to it later today! I'm releasing my first ita bag/apparel and plush on this project, so it's a fun new journey in that regard, plus two new pin sets!
And the Misery Tarot has moved to a pre-order store now. I know a number of you were waiting to consider backing it until your Normal Tarot arrived, and by now that has happened! So if you were on the fence, now is your time to go grab the incredible new deck.
and as of now, the 3rd edition of the Oracle Dice set is coming in May!
The Goblin's Journey Pintopia project launches on the 23rd, but patrons actually will have access to it later today! I'm releasing my first ita bag/apparel and plush on this project, so it's a fun new journey in that regard, plus two new pin sets!
And the Misery Tarot has moved to a pre-order store now. I know a number of you were waiting to consider backing it until your Normal Tarot arrived, and by now that has happened! So if you were on the fence, now is your time to go grab the incredible new deck.
and as of now, the 3rd edition of the Oracle Dice set is coming in May!
...And we're closed!
And that's it friends. I am considering this project closed now for all main-line pledges. You have the contact info you need in the update here, and the final info on when you need to let us know about missing items or pledges.
For the 23/20 people who haven't gotten stuff in yet, I'm reaching out today directly. For the people waiting on stickers and gold/silver art prints, you can email me directly with any questions as I get those out today and tomorrow. That's all she wrote!
Hope to see some of you lovely folks on future projects!
7DA
your pub gob
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