Hello my friends, as of the 9th, I was supposed to cancel orders of the 23 folks who never did their surveys. I didn't do that yet though! Which means for the 23 people on the list of never doing surveys have yet one more day. Tomorrow when I get to it, I'm cancelling their orders. I will email them each directly today with links to their surveys, letting them know they're getting one final day... a week after I said I would cancel haha. Maybe I give too many chances! 

Now on this project, 1908 people had their orders sent to New Titan for fulfillment. 

That's it! These 43 people have been emailed ceaselessly by me and Backerkit. I'll make one last try today!
I'll give the 20 people with failed shipping charges another week, to the 23rd, to get them taken care of. End of day tomorrow I'm cancelling the 23 people who never did surveys, and end of day the 23rd I'm cancelling the remaining 20.

You have 30 days after your package arrives (according to tracking) to let us know that items are missing, damaged. Inform New Titan.
You have 45 days after your package is shipped to let us know that your package itself didn't arrive, based on your tracking number's start date. For international backers, that's 60 days.

And that's all!

My office is a mess with your envelopes of items, right now. I'm trying to get them out today and tomorrow. It's one of those things where the shipping and materials cost are coming out of my pocket so I'll admit I haven't had them top of the list of things to do. My apologies! I got a little... overzealous with bonus add-ons and tiers at the last hours of the project and offered things for less than it costs for me to make or send out haha, so I'm now laying in the bed I made.

You should email New Titan with anything to do with missing items (except gold/silver art prints or stickers.) or missing orders. They should assist you. If they struggle to do so, reach out to me next. [email protected]
[email protected]

The Patreon is back online. Patrons at $1 or more will get day 0 access to all future Backerkit projects, meaning they get the ability to pledge before it launches! Otherwise, on Wednesdays I share what's going on with all my projects and what work I've done that week. Just a fun sneak peek is all.

The Goblin's Journey Pintopia project launches on the 23rd, but patrons actually will have access to it later today! I'm releasing my first ita bag/apparel and plush on this project, so it's a fun new journey in that regard, plus two new pin sets!

And the Misery Tarot has moved to a pre-order store now. I know a number of you were waiting to consider backing it until your Normal Tarot arrived, and by now that has happened! So if you were on the fence, now is your time to go grab the incredible new deck.

and as of now, the 3rd edition of the Oracle Dice set is coming in May!

And that's it friends. I am considering this project closed now for all main-line pledges. You have the contact info you need in the update here, and the final info on when you need to let us know about missing items or pledges.

For the 23/20 people who haven't gotten stuff in yet, I'm reaching out today directly. For the people waiting on stickers and gold/silver art prints, you can email me directly with any questions as I get those out today and tomorrow. That's all she wrote!

Hope to see some of you lovely folks on future projects!

7DA
your pub gob

Hello folks!
I've seen a big rise in emails this weekend from people worried about their packages, so let's get some answers out here! I apologies I was in Philadelphia for Pax Unplugged Thurs-Mon, and so I saw it all come in but resolved to handle it today.

Many people already have them, and many also don't. My understanding (and I'm gaining new info from New Titan today) ((never mind I guess tomorrow but I already have the info I need in hand)) is that packages are entering the mail for the US this week. International orders should, generally, already have their packages, or at least tracking! If you didn't, you can see "I Didn't Get a Package or Tracking" below.

So to be clear, US people should expect packages to start heading to them yet this week and into next week. Canada orders should see tracking start up in that same time, but I know with the strike it may be chaos when it reaches the border.

Yes! New Titan auto-sends to the email associated with your backerkit when they ship your item. This often has a subject line like "Publishing Goblin has sent you a package!" 

Please contact New Titan Print, who both manufactured and have handled our shipping for us.
Their email is: [email protected]
If, however, the item you are missing is: 2nd Edition Art Prints (gold or silver), or the Sticker Set, please hang tight. Those are coming from me, I was waiting for packages to be sending out before I sent them to keep them relatively close in time. 

These are shipping here from my office. Have just waited until we had things arriving. You'll also get tracking on those items from Pirateship as I make your labels!

Now on this project, 1850 people are all good and having items in hand now or shortly. But 44 are having their shipping cost added to their orders now, and another 29 haven't done their surveys at all, while another 31 have shipping charges on their accounts but have no payment method input to pay it, so have been sitting.

SURVEY DEADLINE before orders are canceled
Since we are sending the first wave officially now, we begin our timer for the last people to get their info in. We now have 30 days for people who didn't do surveys to get those in. This is the 9th of January. If people don't get their surveys done by that day, their orders will be canceled with their funds put in the project considered donations to the project's fulfillment.
If after that time people have shipping costs but haven't paid their shipping still, I'll reach out and give them one more week to get that taken care of. Otherwise their pledges will likewise be canceled.

DAMAGED, LOST, MISSING ITEMS deadline
You have 30 days after your package arrives (according to tracking) to let us know that items are missing, damaged. Inform New Titan, info shared up above. 
You have 45 days after your package is shipped to let us know that your package itself didn't arrive, based on your tracking number's start date. For international backers, that's 60 days.

And yes, I do have the Misery Tarot live right now on Backerkit. And no, I do not at all begrudge you for choosing to wait to back it (if you are at all) until you have the Normal Tarot in your hands! In fact, I fully support that! I'm doing my best to set up projects so that projects of the same type (tarot and tarot, game and game, pin and pin) are shipped out before another one launches, with some exceptions like the Hot Housewives Tarot which is running in the background of other projects.
But if you're so moved, or you get yours in hand and then are ready for more, you can back it here!

Thanks all, and happy holidays and new year,

7DA
your pub gob