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I got my box of Cards about half an hour ago, and I love these Decks! The artwork is beautiful, the book is good, and the cards are sturdy as far as I can feel in my hand. I'm stoked. Every Deck I've added to my collection from Gobbo is awesome
Project Update: The Normal Tarot Shipping FAQ | Missing Items | Who to Contact! | Deadlines!
Hello folks!
I've seen a big rise in emails this weekend from people worried about their packages, so let's get some answers out here! I apologies I was in Philadelphia for Pax Unplugged Thurs-Mon, and so I saw it all come in but resolved to handle it today.
When Will My Package Ship?
So to be clear, US people should expect packages to start heading to them yet this week and into next week. Canada orders should see tracking start up in that same time, but I know with the strike it may be chaos when it reaches the border.
Will I Get Tracking?
I Didn't Get a Package or Tracking! or I'm Missing Items!
Their email is: [email protected]
If, however, the item you are missing is: 2nd Edition Art Prints (gold or silver), or the Sticker Set, please hang tight. Those are coming from me, I was waiting for packages to be sending out before I sent them to keep them relatively close in time.
The 2nd Ed Art Prints and Sticker Sets
Deadlines!
- The 44 who are getting shipping costs added to their orders right now are going to be charged once they are all on.
- The 29 who didn't reply to their surveys are going to be emailed (again, for the 12th+ time)
- The 31 with no payment methods have to go in manually to input a pay method, and I'll be emailing them directly today with directions!
SURVEY DEADLINE before orders are canceled
Since we are sending the first wave officially now, we begin our timer for the last people to get their info in. We now have 30 days for people who didn't do surveys to get those in. This is the 9th of January. If people don't get their surveys done by that day, their orders will be canceled with their funds put in the project considered donations to the project's fulfillment.
If after that time people have shipping costs but haven't paid their shipping still, I'll reach out and give them one more week to get that taken care of. Otherwise their pledges will likewise be canceled.
DAMAGED, LOST, MISSING ITEMS deadline
You have 30 days after your package arrives (according to tracking) to let us know that items are missing, damaged. Inform New Titan, info shared up above.
You have 45 days after your package is shipped to let us know that your package itself didn't arrive, based on your tracking number's start date. For international backers, that's 60 days.
The Misery Tarot
But if you're so moved, or you get yours in hand and then are ready for more, you can back it here!
Thanks all, and happy holidays and new year,
7DA
your pub gob
Previously backed this creator's crowdfunding project
This user contributed to this community!
Should I have received my tracking number by now? It is the end of the 1st week of December. I am in the US and was just wondering if other people have gotten them yet or if I need to get a gold of someone about it.
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Previously backed this creator's crowdfunding project
Hi. I am just wondering if my were shipped already? If it is yes,so when I will get the tracking info?
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Hi I travel a fair bit and I am wondering if it would be possible to have the accompanying book as a pdf so I can keep it on my phone/ tablet?