James Bell
CREATOR
8 months ago

Project Update: Pledge Manager Surveys Coming Soon!

Hello Curious Cats,

It's time for our first update of the post-Crowdfunding campaign phase!

We finished up the Crowdfunding portion of our campaign last month with a successful run, adding many backers and extra bonus rewards. Now it's time to start the next phase of the project - the Post-Campaign, where we track the progress of the various projects we helped fund and send out rewards as they become available.

To help with all of that we use BackerKit's Pledge Manager.

Today's Topics

  •  BackerKit Pledge Manager Surveys Coming This Week 
  •  Compiled Draft Manuscript (available in BackerKit Digital Rewards) 
  •  Coming Next 

BACKER SURVEYS

Over the next handful of days (April 25-28), you’ll receive an email from us with a special link to your Pledge Manager survey. It’s important to respond to your survey as quickly as you can since we need this information to fulfill your rewards.



You don’t need to create a BackerKit account to fill out your survey (although you probably already have one from pledging to this campaign). When you receive the email with the survey, click the survey invitation link to respond. Answer the questions about your reward preferences, provide shipping information, and purchase add-on items if you like. You don’t have access to this survey link yet, but it will be available later this week via email!

The e-mail will have a button that looks something like this:




After you respond to your survey, you can go back later and change your responses at any time before we close the surveys and get our final counts, and that won't happen until the books are being printed and we're preparing to ship.

If you need to review your information or pledge status, you can return to your survey by clicking the link in your survey email or requesting your survey link under "Lost your survey?" on our BackerKit project page at https://curious-cats-of-mau.backerkit.com/

If you have any other questions or concerns, you can post them to the comments for this update, the comment section, or message me via one of these methods:

TO CONTACT JAMES

  •  Via E-Mail: Onyx.Kickstarter [at] gmail.com
  •  Via BackerKit: Click "Need Help?" from your page, and then fill in the Contact Us form. BackerKit will pass your message along to me.

If there are any issues you find with the Pledge Manager, please contact me as soon as possible to let me know. It rolls out in waves so that I can correct issues on the fly and make it work as best possible as people come on board.


Within the BackerKit Survey and Pledge Manager, you can:

  • Review your Pledge Tier Selection and Rewards
  • Upgrade your Reward Tier pledge selection
  • Confirm Add On selections
  • Set up payment information for any failed payments from the Crowdfunding campaign or to pay for any new Add On options selected.

When you click on your BackerKit invitation link, you should see something like this...



From the Pledge Manager welcome page you can choose to

  • Review Your Pledge Level and Rewards
  • Start Your Survey, confirming pledge rewards, confirming or selecting new Add On options, and confirming any shipping and payment info that may be needed
  • Switch Your Pledge Level

If you've pledged to a reward tier that includes physical rewards, you can enter your shipping country at this stage. As noted during our campaign, we haven't set shipping costs yet - those will be calculated and added in when we're preparing to ship the book. That won't be for a long time, though, and there will be plenty of opportunity - and notice - for you to make changes.

If you click on your Pledge Level, you will see a list of all items included in your Pledge Rewards (including Stretch Goals and the Draft Manuscript), and also have the option to switch your Pledge Level, in case you've decided to get the hardcover pledge instead of the PDF-only pledge tier for example.

Once you've confirmed that your Pledge Level is correct and where you want it to be, you can GET STARTED with your BackerKit Pledge Manager Survey.

Once we've got a fair response to our survey and collected a reasonable amount of info, I'll be working on fulfilling rewards that are available now - like the PDFs of the titles included in our Add On section (for example, the Pugmire 1E Digital Bundle, the Mau 1E Digital Bundle, and the others). Those will likely be coming out at the start of May, and I'll send another update with more info when that time comes.

So, in summary:

  • Look for an e-mail invitation to BackerKit's Pledge Manager sometime over the next 4 days
  • Get Started on your survey
  • Confirm your Pledge Level (or SWITCH your Pledge Level if you want to change it)
  • Confirm and Select Any Add On options
  • Confirm Your Shipping Information (if needed)
  • Confirm Your Payment Information (if needed)

I will post an update in another week or two as I begin outlining the delivery of our first Add On rewards (the existing 1E Bundles, as noted above) and beginning distribution of those PDF rewards.

DRAFT MANUSCRIPT

Looking in the example pledge list above, you can see a listing for the Draft Manuscript. In your BackerKit digital rewards page, you will have access to the compiled draft manuscript. It won't be different from the one that was shared during the campaign - it'll just be all gathered together in one big file. The Draft Manuscript link may not be active when you first login to your BackerKit survey, but I'll throw the switch and it'll send you a notice next week after all of the invitations have gone out.

I will talk about how to access your BackerKit digital rewards links in an update coming later this month, when I send out the first wave of available rewards.

COMING NEXT

In the next week or two, I'll send an update with details about the distribution for that first wave of Starter Bundle rewards. I'll also get the compiled draft manuscript up and ready for you.

We'll also begin our regular monthly check-ins, tracking the progress of this project as it moves through this phase. It'll take some time, but we'll have regular updates all through the process. I'll also have notes on how to check the weekly and monthly All Project Progress updates on Onyx Path's website.

TO CONTACT JAMES

  •  Via E-Mail: Onyx.Kickstarter [at] gmail.com
  •  Via BackerKit: Click "Need Help?" from your page, and then fill in the Contact Us form. BackerKit will pass your message along to me.

COMING SOON

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