Munespice
CREATOR
23 days ago
Project Update: Update #9: Reminder to Resolve Payment Issues!
Hi, everyone!!
Happy Halloween/Samhain/Diwali! Since the end of the campaign, things have been a bit busy - I got married! - so I apologize for the delay in updates. I've gotten some questions about it so I wanted to address what to do in case of payment issues. Payments have been charged and are processing on my end so we can start to order the items soon, but there are still about 20 folks with failed payments. If this applies to you, Backerkit should've emailed you about the error or you can log into your Backerkit account and check the status.
If your payment has failed, no worries, there's still time to fix it!! It would be best if the payments are resolved by November 4th but pledges are not automatically dropped at this time - instead there will still be a chance when surveys are sent (week of November 11) to fix the issue. :)
Thank you so so much!!! Hope the start of your November is magical and easygoing!
Nicole/Munespice
Happy Halloween/Samhain/Diwali! Since the end of the campaign, things have been a bit busy - I got married! - so I apologize for the delay in updates. I've gotten some questions about it so I wanted to address what to do in case of payment issues. Payments have been charged and are processing on my end so we can start to order the items soon, but there are still about 20 folks with failed payments. If this applies to you, Backerkit should've emailed you about the error or you can log into your Backerkit account and check the status.
If your payment has failed, no worries, there's still time to fix it!! It would be best if the payments are resolved by November 4th but pledges are not automatically dropped at this time - instead there will still be a chance when surveys are sent (week of November 11) to fix the issue. :)
Thank you so so much!!! Hope the start of your November is magical and easygoing!
Nicole/Munespice
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