Project Update: SURVEYS ARE LIVE! PLEASE READ THIS UPDATE!
Okay folks! Surveys are OUT! There is a LOT of text below, so I apologize in advance, but it will likely answer most or all questions you may have - so please read it all!
I also want to note that the PRE ORDER STORE IS OPEN and anyone who didn't back the campaign has a chance to pre order items and receive them with backer orders - be some of the first folks to receive these awesome pins!! Click the link above to access the store, and feel free to share it around with anyone you think may be interested in Spooky Space!
I received the remaining 3 sticker designs this week as well, so I've included photos of those below as well! :)
I also want to note that the PRE ORDER STORE IS OPEN and anyone who didn't back the campaign has a chance to pre order items and receive them with backer orders - be some of the first folks to receive these awesome pins!! Click the link above to access the store, and feel free to share it around with anyone you think may be interested in Spooky Space!
I received the remaining 3 sticker designs this week as well, so I've included photos of those below as well! :)
Surveys deadline
The deadline to respond to surveys is December 15th! I will be placing the pin order that day, but I will place it sooner if the majority of surveys are received earlier. The sooner you fill it out, the sooner I can get pins into production, and thus the sooner pins will be in your hands!
What happens if I don't fill out my survey by then?
If your survey isn't filled out by the above deadline, I cannot guarantee the items you've chosen will be available. Due to the volume of backers, some items will be ordered in larger quantities than the MOQ to ensure I have enough to fulfill orders. Which means I will be ordering more exact quantities, with some extra to account for B grade items. If I run out of A grade items, any late surveys will be receiving the lower grade items (whatever is left and available).
I've given you all almost 3 weeks to fill your surveys out however, which should be plenty of time :)
I've given you all almost 3 weeks to fill your surveys out however, which should be plenty of time :)
What about adding on extra items?
You will have an opportunity to add on extra items after filling out your survey! You will also be asked specific questions about some of you add-on items during the survey - which is why it's so important to fill it out.
I'm being charged again? Why?
As explained in the campaign and in pledge level & add on descriptions, all shipping fees will be charged after surveys. This allows for more accurate shipping fees being charged, and ensures that nobody is under or over charged! If you add any additional items to your pledge post survey, then these will be charged there as well.
What extra items are available?
Everything that was an add on in the main campaign will be available, plus the Freebie Stars - additionally, I have put both Solar Flare and Asteroid Shower up as stretch goal pins - if we reach the quantity needed before I order pins they will be made! I am also going to have these two pins available on my website and pre-order store for folks to pre-order, so even if we don't hit the order minimum here, they may still get made.
I have listings started for some additional merch (lanyards, stationery, washi, acrylic keychains) but I have not had a chance to complete mockups of those - so I will make an announcement once they have been updated (likely early Jan, possibly earlier) so if anyone wants to add these items to their carts at that time they are able to. They are currently hidden so nobody adds things they haven't seen to their cart!
I have listings started for some additional merch (lanyards, stationery, washi, acrylic keychains) but I have not had a chance to complete mockups of those - so I will make an announcement once they have been updated (likely early Jan, possibly earlier) so if anyone wants to add these items to their carts at that time they are able to. They are currently hidden so nobody adds things they haven't seen to their cart!
I made a mistake on my survey! What do I do?
You are free to go back and edit your survey as much as you would like until orders and addresses are locked (which I aim to do right before shipping orders!)
When will orders/addresses lock?
The date won't be exact, but once I have received all of the items necessary to ship orders, I will lock them. This is likely to be at the end of January at the earliest.
When will the campaign close?
My hope is ALL open orders will be fulfilled by April. My tentative close date is April 15th. Once I close the project, it will not be reopened and any surveys not filled out will be unable to be completed, and all payments at that point will be considered a donation. This will adjust based on several factors but I will send out many warnings prior to this!
If you have any questions not answered here, please reach out to me at [email protected], comment on this post, or shoot me a message on social media. Thank you all so much, and I look forward to seeing what items you like best!!
If you have any questions not answered here, please reach out to me at [email protected], comment on this post, or shoot me a message on social media. Thank you all so much, and I look forward to seeing what items you like best!!
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