Backers! We’ve got a quick update for you! The time to double check your shipping address is here! We will begin locking addresses in waves on September 16 in preparation for our first batch of shipping. As we mentioned in our previous update, we’ll be focused on shipping out pledges with the highest volume of pledge rewards. This means those higher tiers will also have their addresses locked first.
Why is this SO important?
If we ship your rewards to you and the items are shipped back to us or can’t be delivered because you are no longer at the address on file, you will be responsible for any reshipping fees. These packages are heavy, so this could be very costly depending on the item. Please do yourself a favor and keep it up to date!
Please update your shipping address immediately through your backer survey. If you encounter any issues with updating your address, please contact our Dragonsteel support team.
Note: After addresses are locked, any address changes you make in BackerKit will NOT be reflected in our shipping system. You must reach out to our Dragonsteel support team to make these address updates or risk shipment to the previous address.
A Timeline Reminder
In our first two waves of shipping this fall, we’ll only be shipping pledge rewards and add-ons that do not include the New Secret Project. All New Secret Project rewards will begin shipping mid 2025.
What are we waiting on?
Those storming playing cards are playing their own game with us. We’re hoping to receive them soon, but they’ve taken longer than expected to reach us. As soon as they arrive, backer packs will be assembled, and then… the shipping can begin!
The Orders United
In the meantime, we’ve received everything for the Knight Radiant Orders! Thanks to our inventory team for finding space for the hundreds of pallets and organizing them so neatly!
If the boxes were stacked on top of each other, would they reach the peak of Urithiru?
