Latest from the Creator
PROJECT UPDATE
Swamphy
CREATOR
11 days ago
Project Update: THE END! Thank You So Much! 💕
Hi again, everyone! ♡ヾ(•ω•`)
The project has officially come to an end!
Thank you so, so much from the bottom of our hearts for your constant support for our silly little cows!! 🐄
We've unlocked all stretch goals save for one, which was roughly €70 away from being unlocked! This is a relatively small amount to cover, so we'd like to announce that Sailor Moo's sticker set has also been unlocked, meaning ALL stretch goals are officially available!! 🥳🎉
So, what's next?
Everyone will get charged for their pledges within the next 24 hours now that the campaign has ended.
If your payment gets declined for whatever reason, BackerKit will keep retrying your pledge payment over the next couple of weeks, so please keep an eye out so that you don't miss out on your rewards and any goodies that comes with it!
It takes roughly 2 weeks for everything to be fully processed on our end, so we estimate to send out the surveys starting around November 18th! We'll make an update accordingly once we've sent out the smoke tests first, and then follow it up with the remaining surveys! Right now, it's basically just a waiting game until everything has been processed properly by BackerKit! 🥰
There will also be a pre-order period for people who missed out on the project but still wanted to get something, which will be done directly via BackerKit!
Mini FAQ
We wrote a mini Q&A update not long ago, but we'd like to add them to this updatet as well so that everyone can revisit this page! If there are any other questions, feel free to leave a comment and we'll get back to you ASAP!
🐄 How do I specify which characters I want?
🐄 How do I specify which characters I want?
The survey will give you all the options! For example, if you pledged for one plushie, you'll be shown all 4 available options and select whichever one you'd like. It's very easy and will include visuals for ease! Otherwise, you're free to contact us if you need any help. 😊
🐄 Can I add more items to my pledge when I'm filling out the survey?
Yes, you can!
You're free to add however many items you'd like to your initial pledge. Everything is unlocked, so all items are available for you to choose!
🐄 When will we get charged for shipping costs?
You can pay for the final shipping costs once you've been sent the survey!
🐄 Will these products become available in your shop?
Yes, they will eventually become available in our shop once we've fulfilled and shipped out all pledges!
🐄 When will the first plushie prototypes be shown for Moocha Latte & Sailor Moo?
Depending on how fast things get fully processed by the payment processing platforms and we get the funds, we estimate the first plushie prototypes for these two characters to be around mid to late December.
This can fluctuate depending on our manufacturer, but based on our previous experiences with them for Cherry and Cotton, we consider this a good estimation!
That's all!
Like we've said many times, we appreciate every single one of you who supported us in any shape or form: pledging, spreading the word, words of encouragement, it all means a lot and we're happy to be able to bring to life these cute items and see them be adopted by so many lovely folks. Thank you so, so much to everyone!!
We hope October has been treating you well, and that November will be even better. We'll see you again in the next update! ☕🍂 In the meantime, if you'd like to see more cuddly critters, feel free to follow us on social media or visit our online shop!
We also have a newsletter you can subscribe to where we occassionally send updates re: restocks, new launches, (eventual) future convention schedules, plus we always add a little cheeky, subscriber exclusive discount for you to enjoy with every update! ♡
Online Shop ♡ Join our Newsletter ♡ Twitter ♡ Instagram
With lots of love,
Swamphy ♡
We hope October has been treating you well, and that November will be even better. We'll see you again in the next update! ☕🍂 In the meantime, if you'd like to see more cuddly critters, feel free to follow us on social media or visit our online shop!
We also have a newsletter you can subscribe to where we occassionally send updates re: restocks, new launches, (eventual) future convention schedules, plus we always add a little cheeky, subscriber exclusive discount for you to enjoy with every update! ♡
Online Shop ♡ Join our Newsletter ♡ Twitter ♡ Instagram
With lots of love,
Swamphy ♡
PROJECT UPDATE
Swamphy
CREATOR
5 days ago
Project Update: Reminder to resolve payment issues/declines!
Hello hello, everyone!
This is just a reminder to make sure to resolve any payment issues that you might have!
If your card got declined for any reason, we advise you first and foremost to contact your bank to allow the transaction from BackerKit/Stripe! This should be more than enough to fix the issue, and your payment will go through normally once BackerKit retries to charge your card. You should also be able to retry your payment during the survey otherwise!
In the meantime, here are some helpful articles by BackerKit that may provide some insight as to why your card might've gotten declined. Alternatively, you can also just contact BackerKit themselves and see if they can help you with your issues! 🥰
USEFUL LINKS:
https://help.backerkit.com/article/724-pledge-payment-failures
https://help.backerkit.com/article/497-payment-issue-declines
Have a lovely rest of your day!
Lots of love,
Swamphy ♡
This is just a reminder to make sure to resolve any payment issues that you might have!
If your card got declined for any reason, we advise you first and foremost to contact your bank to allow the transaction from BackerKit/Stripe! This should be more than enough to fix the issue, and your payment will go through normally once BackerKit retries to charge your card. You should also be able to retry your payment during the survey otherwise!
In the meantime, here are some helpful articles by BackerKit that may provide some insight as to why your card might've gotten declined. Alternatively, you can also just contact BackerKit themselves and see if they can help you with your issues! 🥰
USEFUL LINKS:
https://help.backerkit.com/article/724-pledge-payment-failures
https://help.backerkit.com/article/497-payment-issue-declines
Have a lovely rest of your day!
Lots of love,
Swamphy ♡
PROJECT UPDATE
Swamphy
CREATOR
11 days ago
Project Update: LAST 2 HOURS! Only one stretch goal left, everything else unlocked!
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Hi everyone! We hope you've been well! 💕
This is just a quick, mini update that we're finding ourselves in a little less than 2 hours left of the campaign!
That being said, we've unlocked EVERYTHING but Sailor Moo's sticker set, which is the very last stretch goal we have! We also lowered the stretch goal for these sticker sets for it to be a bit more achievable, so hopefully we can get there! 🥰
Let's do this!! Thank you so much!!
Lots of love,
Swamphy
PROJECT UPDATE
Swamphy
CREATOR
12 days ago
Project Update: LAST 24 HOURS! ALL PINS FUNDED! Let's Tackle the Stickers! 🎉
Hello again, everyone!♡ヾ(•ω•`)
We hope you've been having a good day so far! We're finding ourselves in the last 24 hours of the campaign, so it's all super exciting!
What we're also super excited about is to announce that all enamel pins are officially funded!! 🥳🎉💕
Thank you so much from the bottom of our hearts for the support!
We're already incredibly close to unlocking the Cherry sticker sheet, which will also be a freebie for eligible pledges (€50 and up)! Since stickers take considerably less to produce, that means we're also able to hit their stretch goals quicker! Let's try and make it happen!!
We also made a mini Q&A in our last update, so feel free to take a look at it if you had any questions regarding the campaign (or other info)!
As always, give yourself a lil treat during these colder months (or hotter months, depending on which hemisphere you live in!)
With lots of love,
Swamphy ♡
Swamphy
CREATOR
11 days ago
We unlocked Sailor Moo's sticker set!!
Goal: €5,996
/ €6,150
97%
We need €154 more to reach this goal.
