PaletteGhost
CREATOR
5 months ago

Project Update: Important Jet Tags Update + More shipping!

Happy update everyone!

I received the jet tags over the weekend and am quality checking them for orders as this email is being sent out. Unfortunately, Kyo Jet Tags all came with a noticeable error that wasn't noticeable when sample images were sent to me. You can see in the red circled images below. This error is on all Kyo jet tags I received.


If you have preordered a Kyo Jet Tag, and are okay with receiving from this batch, then please email me at [email protected]. Otherwise, all orders that include this jet tag design will be put on hold until my manu remakes and has these shipped to me.

SHIPPING PROGRESS:

I am also slowly making my way through finalizing international orders. As a reminder, especially if you're in the UK/EU, please note that your order may be subject to VAT and/or any customs duty fees upon delivery. This has been stated and addressed in the 'story' section of my project page during the campaign. The only fees that have been collected for all orders are for shipping postage. 

Also, if your order is returned back to me because the shipping address wasn't filled out correctly or wasn't updated before locking addresses, you are also responsible for the cost of a new shipping label. I'm just a small independent artist and shipping labels get expensive! I appreciate those who are understanding of these circumstances.

Everything else in production has been going smoothly otherwise! I'm already completely out of some sizes from preorders and cons and am quickly working to restock before the big shop update in June and to have enough for Anime Expo in July. Fingers crossed!

PaletteGhost
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