Mochiville
CREATOR
12 days ago

Project Update: 🌱 Survey Smoke Test Sent Out & Other Updates! 🌱

Hello Adventurers,

We hope everyone has been having a great week! Thank you so much for your patience. Our survey has now been approved by the Backerkit team. Yay!!! 🥳

💌 Survey Smoke Tests Have Been Sent Out! 💌

Survey smoke tests have now been emailed to 5% of backers. Please check your inboxes/spam mail for the survey! In the email will find a special link to your BackerKit survey. If there are any issues or concerns with the survey, please contact us here on Backerkit or via email: [email protected]. We will try our best to correct any issues with the Backerkit team. Your survey email will look like this:



Once we receive the survey smoke test responses and everything looks great, we will send out the rest of the surveys! Since it has taken us longer than expected to finalize the survey, the new survey deadline will be March 9, 2025. We may further extend the deadline if needed.

💵 Please Double-Check Your Payment Method! 💵 

By this time, Backerkit should have charged all backers for their pledges. This charge will appear on your bank statement as MOCHIVILLE. We currently have 20 backers whose payment method has failed. We kindly ask that backers double-check if their method of payment is up-to-date and that the correct card information is on file.

In your upcoming survey, you will be charged for shipping, any outstanding payments, sales tax (Canada), and extra add-ons added through the survey. Please reference the following for the shipping rates.

Shipping Rates:

  • Canada: $3 CAD (Letter Mail - No Tracking) or $10 CAD (Tracked Shipping).
  • USA: $8 CAD (Tracking Included)
  • France: $25 CAD (Tracking Included)
  • Australia: $17 CAD (Tracking Included) 
  • International: $14 CAD (Tracking Included)

Note: Canadians who pledged for the full collection pledge level tiers will be charged $10 CAD for tracked shipping.

💪 Pin Production 💪

We are currently working with our manufacturer to finalize artwork for production. We will keep everyone updated on any further news/changes!

If you have any questions, comments, or concerns, please do not hesitate to reach out to us! Thank you.

Have a great day,

Mochiville
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