Hello, supporters and friends.

The surveys have been sent. If you have not received yours yet, you should soon.

It has come to my attention that if you add a product during the survey, the shipping may initially be incorrectly displayed. I understand how frustrating this can be, and I'm genuinely sorry for any inconvenience this may have caused. If you continue the survey and add your address, the correct shipping should appear before you check out.

This is our first time shipping internationally and I am sure something was done incorrectly during the setup. Please accept my apology, and rest assured that we are committed to resolving this issue promptly, and the end result will be correct.

If you are shipping to a location outside of North America, Netherlands, or Australia, please contact me before completing the survey and provide your address. If necessary, I will create a separate shipping profile to ensure you get the best shipping price. I have created an email address for this purpose. If you are outside of the areas I mentioned above and already completed the survey, let me know, and I will review your charges to ensure you received the best price; either way, we will make it right.

[email protected] 

I am sorry for the inconvience. I strongly believe in customer service. Many years ago, I worked for one of the largest computer manufacturing companies in the world. I managed the Quality Assurance program. You may have called a company and heard, "This call may be monitored for quality assurance." That was my team. I managed, trained, and aided a vast number of agents who provided customer support via phone and email. Customer service is one of the essential factors any company can provide. 

This is only the beginning. I want to ensure a continuing relationship for today and the future. 

If you have any concerns, don't hesitate to contact me.

C.D. Lombardi
You Are Worth It, LLC
[email protected]