BackerKit FAQ

How does BackerKit crowdfunding work?

Crowdfunding is a collaborative way to bring ideas and projects to life. Project creators post their idea for a project, and backers pledge money to make the project possible. Backers get behind the scenes access and backer-only rewards, which can include exclusive products, special pricing, creative input, content, and more.

To become a backer, select a pledge level that features the reward(s) you would like to receive when the project is successfully completed and make your contribution.

All-or-nothing crowdfunding model: The creator sets a funding goal and a deadline to raise funds. If the project does not meet the goal by the deadline, backers credit cards are not charged and no money changes hands.

Crowdfunding projects can happen at various stages of the creative process. Make sure to check the estimated timeline of when rewards will be delivered. Project creators will keep you updated on the progress toward completion and delivery of your rewards.

Backing a crowdfunding campaign is not the same as purchasing an item from a store. When you back a campaign you are supporting the creation of something new. Rewards are almost always delivered, but are not guaranteed.

When will I be charged for my pledge?

Your payment method will not be charged right away. You will be charged for the amount of your pledge when the campaign ends and the project reaches its funding goal. You will not be charged if the campaign does not reach its funding goal.

What happens after the campaign is over?

The Creator will send out a survey that will ask you for more information about your pledge, your shipping information, additional items you may want to add to your pledge, and collect shipping fees if applicable.

The survey will be sent to the email address we have on file with your pledge.

Any additional payment will be charged when you complete your survey and confirm your order.

Project FAQ

Is shipping included in my plege?

No, shipping is collected afterwards once the project is fully funded. Shipping is not included in the pledge price. We are estimating shipping costs to be: USA: $5-10 Canada: $15-20 Everywhere Else: $20-30 We always try to search around for the best prices for shipping and will try to find the best rates at the time of shipping. These rates are subject to change. Note: Any regional taxes and import feels will be the responsibility of the backer. They are not collected with your pledge.

What happens if the pin I want isn't unlocked?

We're going to try our hardest to make sure that we unlock every pin over the course of the campaign. If this doesn't happen, we'll make sure to offer the missed designs on our next Kickstarter. We encourage you to share this campaign and all of the pintober campaigns with your friends or anyone you might think is interested. This will help make sure we hit those stretch goals and unlock every design!

How do I get a free Pintober mini pin? 🍬🍬🍬

Please back 3 or more Pintober campaigns and get a free sweet treat mini-pin from each of the artists you have supported! 🍬🍬🍬 Link to other Pintober Projects: https://www.backerkit.com/c/collections/pintober

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