To those of you still waiting for your book, there's something you can try. Backerkit are just forwarding emails over to the WoW Diary project team which isn't helpful as they appear to have disappeared off the face of the earth. However, if you go to Whalebacker's website (Whalebacker is the company fulfilling the orders), you can contact them directly. The normal "contact us" button at the bottom of the page doesn't work, so instead click on "Work with us" halfway down the page, then "get in touch". Let them know your status, and they should respond a few days later. I did this and got a response a week later. They said "Looks like you weren't part of the data upload we received on this originally. I found you in the backerkit and manually built this order. Should be en route by next week". I then started seeing shipping emails before finally receiving my long-awaited book last night. Looks to me like the WoW Diary team have messed up a bunch of orders somehow and they're just sitting in limbo...