Project Update: Pride Angels Recolors: Part II and Refund Policy
Hello backers and followers, I'm back with more recolors polls and a change to the refund policy.
Refund Policy
A few backers have mentioned they made mistakes in the survey such as making duplicate orders. I usually have a strict no-refund policy as it is difficult to process refunds after backers have made their payment. However with so many complaints I have decided to relax this policy just for this campaign. Please contact Backerkit support and they can help fix your order and process a refund for you. This refund will be minus any fees and taxes; and is only for backers who made duplicate orders, duplicate addons, or have excess credit in their order. You have until addresses are locked to request a refund, no refunds will be given after your shipping address is locked.
This is a one-time exception and any future campaigns will be strictly no-refund. In my campaigns or other campaigns, please read the campaign page and check your orders diligently to make sure you don't pay for more than you intended to.
If you want a refund, please contact Backerkit support and do not submit a chargeback or dispute. Doing so will result in a dispute fee; and if you persist with the chargeback or dispute you will be forbidden from pledging to any of my future campaigns.
This is a one-time exception and any future campaigns will be strictly no-refund. In my campaigns or other campaigns, please read the campaign page and check your orders diligently to make sure you don't pay for more than you intended to.
If you want a refund, please contact Backerkit support and do not submit a chargeback or dispute. Doing so will result in a dispute fee; and if you persist with the chargeback or dispute you will be forbidden from pledging to any of my future campaigns.
Recolor Polls
Now for the fun stuff, more polls! Just a reminder, both the Pride colors and winning recolors will be preorders/addons in my next campaign, Blood and Holy Water. Happy voting!
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