In this update we plan to explain what this means, what actions are required of you, and when this will happen?

Let’s first cover locking orders. When we lock orders you will no longer be able to adjust or modify your order on your own via the pledge manager. If you need to make any changes or adjustments you will need to reach out to us and we would manage those changes on a case by case basis. We plan to start the  lock order process on Friday, July 12th. On that day you should receive a final notice that your order will be locked in 48 hours. This process goes for Pre-orders as well. After orders are locked we will begin charging your credit cards for any add-ons or extras that you added in the pledge manager and/or Pre-orders or Late Pledge orders. If for any reason your credit card is declined, BackerKit will contact you to update it. Nobody from our team or BackerKit will ask you for your credit card number directly. You will be forwarded to login to your BackerKit account to make those changes. If you need to review your order you should be able to find that information once logged into BackerKit. As always please let us know if you run into issues and we will do our best to facilitate.

At this time we still do not have accurate weights and measures for each product. This means that we cannot currently accurately charge for shipping. Shipping will be collected closer to when we are fulfilling your orders, and that process will be outlined much like this.

Moving forward we plan to keep the pre-order store open so hopefully folks won’t feel like they will miss out on this first shipment. We will have limited supply on some of these products, but you will be able to add to your order later if absolutely necessary. Also, if you were an original backer of the project and want to add to your pledge please reach out to us so that we can add those to your original pledge at those prices.

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That’s all for this update! Thank you in advance for your timely response to any notices you receive from us through BackerKit. 

Sincerely,

Mike, Lane, Chris, and Marshall