BackerKit FAQ
How does BackerKit crowdfunding work?
Crowdfunding is a collaborative way to bring ideas and projects to life. Project creators post their idea for a project, and backers pledge money to make the project possible. Backers get behind the scenes access and backer-only rewards, which can include exclusive products, special pricing, creative input, content, and more.
To become a backer, select a pledge level that features the reward(s) you would like to receive when the project is successfully completed and make your contribution.
All-or-nothing crowdfunding model: The creator sets a funding goal and a deadline to raise funds. If the project does not meet the goal by the deadline, backers credit cards are not charged and no money changes hands.
Crowdfunding projects can happen at various stages of the creative process. Make sure to check the estimated timeline of when rewards will be delivered. Project creators will keep you updated on the progress toward completion and delivery of your rewards.
Backing a crowdfunding campaign is not the same as purchasing an item from a store. When you back a campaign you are supporting the creation of something new. Rewards are almost always delivered, but are not guaranteed.
When will I be charged for my pledge?
Your payment method will not be charged right away. You will be charged for the amount of your pledge when the campaign ends and the project reaches its funding goal. You will not be charged if the campaign does not reach its funding goal.
What happens after the campaign is over?
The Creator will send out a survey that will ask you for more information about your pledge, your shipping information, additional items you may want to add to your pledge, and collect shipping fees if applicable.
The survey will be sent to the email address we have on file with your pledge.
Any additional payment will be charged when you complete your survey and confirm your order.
Project FAQ
How do I qualify for the cross-collab incentives?
Back this campaign and BOLTED campaign before both campaigns end to qualify for our special cross-collab incentives.
Is it possible to get a refund?
Unfortunately we are not able to promise a refund for funds received during the main campaign at this time. Addons and additional costs paid during the Pledge Manager phase can be refund by Backerkit.
What is a Pledge Manager and how does it work?
The Pledge Manager is a system used to, well, manage the Pledges. Some time after the campaign is over, we will send invites to the Pledge Manager to the email you used to back the project. In there the funds that you used to back the project with any selected pledge level and addons. This will be also the last chance to add any other addons you want or get more copies of the game. At that point we will ask you for your shipping information, and you would need to pay any aplicable VAT and shipping costs. With that information, the game will be sent to you after manufacture is done. -- Suomea -- -- Español -- El Pledge Manager es donde manejaremos los diferentes Pledges. Algún tiempo después de que acabe la campaña, enviaremos invitaciones al Pledge Manager, al correo usado para soportar el proyecto en Backerkit. Ahí aparecerán los fondos donados y las recompensas y addons elegidas durante la campaña. Mientras el Pledge Manager esté activo, será la última oportunidad para añadir otras copias o addons al juego. En ese momento, se le preguntará por la dirección de envío, y se calcularán los costes en impuestos y envío, que deberá amortizar. Con esa información se enviará el juego cuando la acabe la fabricación.