BackerKit FAQ
How does BackerKit crowdfunding work?
Crowdfunding is a collaborative way to bring ideas and projects to life. Project creators post their idea for a project, and backers pledge money to make the project possible. Backers get behind the scenes access and backer-only rewards, which can include exclusive products, special pricing, creative input, content, and more.
To become a backer, select a pledge level that features the reward(s) you would like to receive when the project is successfully completed and make your contribution.
All-or-nothing crowdfunding model: The creator sets a funding goal and a deadline to raise funds. If the project does not meet the goal by the deadline, backers credit cards are not charged and no money changes hands.
Crowdfunding projects can happen at various stages of the creative process. Make sure to check the estimated timeline of when rewards will be delivered. Project creators will keep you updated on the progress toward completion and delivery of your rewards.
Backing a crowdfunding campaign is not the same as purchasing an item from a store. When you back a campaign you are supporting the creation of something new. Rewards are almost always delivered, but are not guaranteed.
When will I be charged for my pledge?
Your payment method will not be charged right away. You will be charged for the amount of your pledge when the campaign ends and the project reaches its funding goal. You will not be charged if the campaign does not reach its funding goal.
What happens after the campaign is over?
The Creator will send out a survey that will ask you for more information about your pledge, your shipping information, additional items you may want to add to your pledge, and collect shipping fees if applicable.
The survey will be sent to the email address we have on file with your pledge.
Any additional payment will be charged when you complete your survey and confirm your order.
Project FAQ
When will shipping be charged?
We will charge shipping in the post-project survey after the project closes. This allows us to get the most accurate weight of your order and the most current shipping costs. Your specific shipping fee will be based on the final weight of your order and your location - we don't charge extra for handling, just the actual cost of postage. Please factor the estimated shipping costs (detailed in the project) into the total price of the reward you select.
When will my rewards ship?
After the project closes, BackerKit allows two weeks to process all the payments and transfer the funds. Once we receive the project funds, we send the backer surveys. We allow about a week for backers to complete their surveys. We plan to submit our order to the printer by the end of September. Then it will depend on the printer's schedule. We expect for rewards to be shipped in time for the holiday season.
How do you ship?
We ship via USPS. For US-based backers that means your package will be delivered to you mailbox by your mail person. For international backers that means that our US Postal Service gets the package to your country and then your local post delivers to you.
Can I buy multiple copies?
You will be able to add copies in the Pledge Manager after the campaign is finished.
How can retailers order copies?
R.U.R., as with all Rosarium books, is available through Consortium/Ingram. You can order the book for your store through Ingram's iPage here: https://ipage.ingramcontent.com/ipage/productdetail?queryString=H4sIAAAAAAAA_13MQQuCMBjG8e_ynMfQjruVkxq1KUtPIhI5MRImmxEVffdmVIduv5f_w_uAb8G6w-ANgbcWbHKXwHECw8raM4L9HSyOIoLefXt__C2HsBRqLTE_COZS8dkjWFXFBMFbc7ta1zbFaRpMuDUtqaaoSbV4943gaZNkMhe7ZSEytf9LOs11xsvk0-rnCzuJH_a3AAAA&R=84727326&dNo=13
How can libraries order copies?
R.U.R., as with all Rosarium books, is available through Consortium/Ingram. We, of course, are also available through Baker & Taylor.
How can we contact you?
You can contact Rosarium through BackerKit or by emailing us directly at [email protected].