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Hi MCDM team, First, thank you for making the “Dicefunder” happen—seeing these dice come to life for Draw Steel is genuinely exciting. However, I have serious concerns about the shipping cost for my pledge, which came out to $41.80 to ship from Amsterdam to Vienna. Considering my “All Five Hero Dice Sets - Just the Dice” pledge contains 10d20s and 5d6s without any special packaging, this amount feels unreasonable. By weight, even if each die is on the heavier side, this totals around 160 grams. That’s a small, lightweight parcel, and I know from experience that shipping a package of this size within the EU (or even across longer distances) generally doesn’t cost nearly this much. For comparison, I recently received the DnD 2024 Player’s Guide from the U.S.—a hefty hardcover book—for less than half the shipping cost here. A quick check with standard EU postage rates shows that shipping a small parcel from the Netherlands to Austria at a weight up to 2kg can be as low as €6.60 for letterbox size or €10.50 for a small parcel—both far below the $41.80 you’re asking and well above the weight of 15 dice. Given that Amsterdam is only 720 miles (1158 km) from Vienna, this shipping cost is simply baffling. This also makes me seriously worried about what we’ll be charged to ship the Draw Steel hardcover books (from the other crowdfunder). I expected those to come with higher shipping costs, but I thought the dice would ship at a more reasonable EU rate. It seems our expectations of “reasonable” may be very different. Could you take a look at the shipping calculations or explain the logistics behind this? It’s frustrating to feel like shipping may be priced well above what it needs to be, especially after supporting the campaign. I believe many of us backers would appreciate some transparency on this and, hopefully, a more realistic shipping approach for lightweight rewards. Thank you for understanding. I have not pressed “Place My Order” in the survey form, and I’m hopeful we can find a solution.
Project Update: Surveys have been sent out!
This is just a quick update letting you know that we have sent out all surveys for the campaign.
If you have not received your email with your survey link, please email us at [email protected] and we'll make sure you get the information you need.
Why can't I set my country in the shipping information?
There are some places in the world where we know shipping is difficult. Please contact us directly at [email protected] and we will assist you in completing your survey.
I need some other assistance with my order!
We want to help you. Please email [email protected] and we will assist you as quickly as we can. (Usually within one day)
I didn't back the campaign, why did I get this email?
All updates are sent to anyone following the campaign. However, all is not lost if you still want the dice!
We still have a limited selection in our pre-order store. https://mcdm.gg/dice
Project Update: Nice Dice! What's next?
Well that’s our first Dicefunder! 😀 2,700 of you raised over $300k for these cool new dice! That is not a small thing folks, these are dice for a game that, technically, doesn’t exist yet! So this is a major milestone. Though to be fair our patrons and backers are already playing Draw Steel. The success of this crowdfunder means y’all will get to play Draw Steel with Draw Steel dice WAY before the actual hardcovers ship next year.
It’s incredibly cool that we get to do this. Our operations team, Geoff & Jerry had an idea, they thought folks would like new unique dice for our new game and they pressed the rest of the team into service and you folks will see, in just a few months, the finished result!
Previously backed this creator's crowdfunding project
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Project Update: We're Making Dice!!!