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So after months, and a few requests to confirm if my gold plate was actually mailed to me, I have had zero response. I am extremely disappointed with this, especially seeing others have received it. I pushed for these gold plates and mine is just never sent or "lost" in the mail? Can I please get some sort of information or update, because this has soured any faith I had in future backings.
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Thank you!
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Maybe I missed an update, but the first 500 backers were told specifically that they would receive gold plates. These were missed at the warehouse. We were told magnetic press was going to figure it out. It's been quite awhile now and I haven't seen any update. I know some will troll this, but after the huge post about the gold plates, I expected this to be corrected. Can we get an update on whether I should expect this to be fulfilled, or if it was a broken promise?
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I posted a comment a few weeks ago about damaged books. Didn't receive a reply back, but someone else with the same issue did. So there's going to be a reprint, and can we expect to receive a replacement?
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I spoke with backerkit and they won’t take any responsibility. They know we got scammed but they said it’s their policy. Magnetic press won’t take any responsibility either, they just offered me a coupon. I’m not sure what else to do other than avoid these companies in the future and warn others as much as we can
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From the number of comments here it seems damages are quite high, no surprise considering the very poor packing job that seems to have been done. I have a damaged book and slipcase, and like some others here have received a response saying there are not enough copies left to replace. This is simply unacceptable for an item at this price. Not to mention that we paid a premium to ship the books as well. I’m sorry but a $15-20 refund is not going to cut it.
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After some hazzle with FedEx, I finally got my package. Sadly, the books are both damaged.
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Hello. Late response as I was busy with the holidays and new year. I received my package, however there is a large dent in the protective box on the book. I haven't opened it yet, but I already know the book inside is dented as well. I can send images. What can be done about this?
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Hello! Reaching out here as I've emailed a couple times now and haven't gotten a response. Unfortunately USPS issues, which is semi typical at my apartments community box. Let me know if I should email again but I've emailed [email protected] twice, once on Jan 5th and once on Jan 11th. I'm sure holidays have things quite backed up but still. Thanks!!
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Project Update: Happy New Year!
By now, the vast majority of you should have received your items... thanks for your patience, and for your messages! We love to hear how much you all have been adoring these books! 😍
A few of you have messaged us about some shipping issues -- if you have something you'd like to report, please email us at [email protected]. We were traveling for most of the holiday, and getting caught back up with all of the current business after returning to the desk was like climbing out of quicksand... but we're just about back on solid shoreline again!
In getting caught up, we discovered a few things that needed addressing and follow-up. The first was THE DIGITAL WALLPAPER PACK promised for hitting 1000 Backers! We humbly apologize... we completely forgot about that freebie incentive! But that's fixed now, and you all should have gotten an email notification from Backerkit just now alerting you to the Digital Wallpaper Pack that is now waiting for you to download from your Backerkit page!
Six different designs in three common resolutions, each featuring some of Georges Bess's beautiful line art.
Just log into your Backerkit Account (which you can reach at https://horror-classics-by-georges-bess.backerkit.com/ and you will see that .zip file listed alongside your other digital rewards.
ENJOY! 😊
The other thing that came to our attention was that the Golden Bookplate promised to the first 500 slipcase backers appears to have been overlooked during the packing process. 😖 The warehouse is aware of this unfortunate omission and we're arranging to send these separately soon. We may find that we'll have to stuff those 500 envelopes ourselves (my wife and I), so we're looking for the most efficient solution possible. But it will be sorted and you will have yours soon, we promise!
We're so happy to finally have these books in your hands after the extra (and unexpected) 3-month delay. It's a great way to start the new year: with a (relatively) clean slate! Thanks for your support and patience! We have some more exciting stuff coming up shortly, so stay tuned and have a great, positive start to your 2024!
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Was stoked to finally get my parcel but both my books are damaged and I’m gutted. Anyone else had this issue? Don’t think I can upload a photo here but they were packaged well so looks like they were damaged before being packaged up. Both hardcovers are dented on the edges. Defo not ideal for the money I paid!
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Hi I reached out via your email and haven’t gotten a response. I received a damaged and misprinted copy. Is there someone I can get ahold of?
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Hey everyone, specifically to the first 500 Slipcase Backers -- We have you covered. In hindsight, we should have worked this out before opening a can of worms here in the open forum. It was an easy enough solution, and considering the coins are still a few weeks away from being delivered, there was time to get a gold bookplate made for those first 500 Slipcase pledges. Our sincere apologies for causing any disappointment for (hopefully) no reason. 😊 While all 1000 slipcases will include the numbered red-foil bookplate already shown shrink-wrapped in with each copy, the first 500 pledge packages will include a separate/second 4x4" bookplate added (loose) to each. Easy fix! So this beauty has been ordered and should be here around the same time as the coin:
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My Deluxe set arrived while I was away on vacation so sat in the post office over a week. I picked them up today and was surprised to see how large they are. Didnt expect that. They also look so good wrapped up in the shrink wrap that I'm not sure that I want to open them. Is there any increase in value in the future if I wouldnt open them? This is my first from MP so dont know if their products have a secondary market.
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Finally got my books minutes ago. The books themselves look great, absolutely great. A small ding on two corners of the sleeve, but nothing major. Unfortunately, Luke so many others I received not only the wrong backer number, but no gold plate. I was originally told I was backer 32, I received 213, but still no gold. I know we pledged for the books, well before the add ons, but once promised (especially the case of the gold) this should have been followed through properly. I have a bitter taste in my mouth about the campaign now, even if the books were as promised.