(Remember: You can join our discord to discuss the project, get more sneak peeks, etc!) 

🐾🐾🐾Meet Wolfgang and Biscuit, our new weighted wolves you can now adopt!🐾🐾🐾

BACKPACKS ARE ARRIVING TO YOU ALL BIT BY BIT!! There is still a ton of fulfillment to go, so don't worry, your turn will come soon!!

Before we get into customer photos, here are a few issues that have come up so far:

1) BACKPACKS WERE VACUUM PACKED FOR SHIPPING!
This means they got pretty crushed out of shape, including crunched noses and ears in some cases. This issue should be temporary, and as air gets back into them it should go away entirely, but it doesn't make for a nice look right out of the bag and we know it can be disheartening to receive a plush that looks so scrunkled. We are working on getting more air into them before shipping to you, but it may be necessary to squish them a bit yourself, put them on a no-heat tumble cycle in the dryer, and/or brush on their fur to get them looking their very best.

2) SOME BACKPACKS HAVE DEFECTS!
Obviously we are working super hard to avoid any defective plushies being sent, but it slips past sometimes. If you notice a hole or tear in your backpack, or some other weird defect, just email [email protected] -- our fulfillment partners-- and we will have a new backpack sent to you right away! Of course there will be a b-grade sale later for anyone who wants upside down arms or a cheaper backpack that just needs a tear sewn up.

3) RASPBERRY'S EAR TUFTS MAY HAVE SOME CRISP FIBERS!
Raspberry's fluffy white ear tufts may arrive with some of the fabric on the edge looking crispy and brown. This is not dirt or glue; it is from the process of the fabric being cut with a hot knife, and it is not supposed to be left this way. It is a problem from the manufacturer that we will be speaking to them about. If you receive a Raspberry Red Panda with this issue, you can feel free to cut those fibers off AND/OR brush them out with a wire brush, or return it for a new one! Again, just just email [email protected] with any questions or issues.

We are dealing with roughly 12,000 backpacks and around 4000 customers, so there will be issues and I am so sorry if you win the unlucky lottery and get a disappointing issue with your backpack. However, I promise we will make it right for you! Just please be kind in your emails to us as we are a small team of human beings working around the clock on this project.

Luckily, most backpacks have been arriving without any issues!! Here are some customer photos so far! THANK YOU FOR ALL YOUR FEEDBACK AND KINDNESS AND PATIENCE!!!!

PS: To all who keep asking "when will they be back up for sale? I want more backpacks!" don't worry -- there'll be an announcement once we are ready!

(Remember: You can join our discord to discuss the project, get more sneak peeks, etc!) 

🐾🐾🐾Meet Wolfgang and Biscuit, our new weighted wolves you can now adopt!🐾🐾🐾