No Jumbo Eclipse/Custom Dragon Packages = All Going Out!
Like it says on the tin!
All the packages without a jumbo Eclipse or a custom dragon are packed up and on their way out! We're fighting the bottleneck again because a lot...
Hello everyone! As mentioned in the last update I vended at Aquatifur this weekend. I'm in the car on the way home right now, so my brief break from fulfillmen...
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October
about 2 months ago
Quick Break
Hi all! I leave for Aquatifur in less than 3 days, but I've been doing fulfillment instead of prep. So this is just a quick update to say since I am waiting on tracking updates ...
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October
about 2 months ago
Shipping Week 3 Round-Up
Fulfillment Progress:
First off I hope you all had an awesome Halloween! We JUST got in the door after dropping off the last of the complete packages. The vast majority of f...
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October
2 months ago
Shipping Week 2 Round-Up
Fulfillment Progress:
• Postage: All of it was purchased, and tracking notifications were sent.
• If you are waiting for a custom or a Jumbo Eclipse those tracking numbers wil...
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October
2 months ago
Shipping Week 1 Round-Up
First something fun that I'm super excited about before we get to the granular transparency:
Carrion Baggage, my second backerkit campaign, is launching in January with a bunch ...
All the packages without a jumbo Eclipse or a custom dragon are packed up and on their way out! We're fighting the bottleneck again because a lot of these have stuffed jumbos so only so many can get picked up at once, but they're all ready to go regardless and if I get the chance I'll be bringing them directly to the PO.
That means there's only a small handful of packages left, and my hands are a bit tied on those. Other than that we're DONE! The Comet & Friends dragons have left the nest! Thank you all again for helping make this project a reality!
Speaking of customs,
I finally got some completed drafts in for 3 of them! They nailed 2 in the first go and they're beautiful. This includes the red dragon Melissa plush. The wing limbed dragon is just the smaller prototype though- now that he's done he's going to get sized up to 6ft! The third one is mostly good, the horns just need re-oriented to be more ram-like and then it'll be good to go.
This one is nearly done, but will have the horns reoriented to be more ram-like.
They nailed it first try on this one! The details look good.
The gem embroidery and non-symmetrical scar turned out great!
Cute face!
This is the only dragon to have wing forelimbs, but they got it first try! The horn will be stitched down stateside.
Her tail ring is printed which doesn't show very well, but looking at the wings and frill the sublimation turned out good. Lots of embroidery on the face too.
What's Next?
Now that we're only waiting on the remade jumbos and the customs, which take a variable amount of time, I can focus fully on the immediate future. Specifically, I will be running another Backerkit in January as part of Pintopia 2025, which will also be including plush this time around! I would be extremely grateful if you followed my upcoming project, Carrion Baggage. Maybe get some tasty plush treats for your dragons if they catch your interest!
I'm working hard on this right now! I hope you'll find something you like.
Hello everyone! As mentioned in the last update I vended at Aquatifur this weekend. I'm in the car on the way home right now, so my brief break from fulfillment is over. On Tuesday we'll be back in the dragon business! The shipping materials I had run out of are all in now, and tracking has had time to update for all shipped orders for sure, so my current goal is to get all possible orders out this week.
If your tracking has not updated since you received the tracking notification:
Do not panic! The tracking notification only means your label was created, not that your item has shipped! Nothing is wrong and everything is proceeding as intended.
If you have questions about why there was a delay please check the previous updates! I have made an effort to be very transparent about all the victories and pain points of fulfillment since it began and your question is most likely answered there. I am happy to answer questions and will always do my best to get back to you quickly if there is anything I missed that you still want to know.
THE BASIC GIST:
Packages with a Jumbo Eclipse will not ship until the Jumbo Eclipse order has been replaced.
Packages with a jumbo custom will not ship until the custom is complete.
Packages with neither of those items that have not shipped will be shipping this week. If there is any delay it is health related and I will be getting them out early next week at latest.
First off I hope you all had an awesome Halloween! We JUST got in the door after dropping off the last of the complete packages. The vast majority of fulfillment is now done! It ended up being multiple trips worth, especially since so many of you lovely backers got full sets, so we got everything squeaked in there just 15 minutes before the Post Office closed. There was enough that we had to just pull up to the back and start unloading it directly in to their mail carts instead of doing it at the counter. This was AFTER stuffing our pickup box every day for two weeks. Phew. I'm just glad to have it all out of my house. Our entire living room has been basically inaccessible because it's been filled with packages stuck behind the drop off bottleneck.
For most of you this is the last update you will have to worry about! I'm so happy that these plush got to be brought to life. I never would have been able to fund these out of pocket on my own. This truly is all because of you! I hope it felt good to assist in hatching this nest of dragons.
There are still some packages being affected by delays. Specifically:
Label errors: This is a hard one to explain, so I will do my best to summarize: I bought a very large number of labels all at once, but during the process the system errored out, leaving me with a big mess of unsorted labels. I have no way of telling what labels I have and have not printed, so I am now giving tracking time to update since all completed packages are out the door. Any that don't update by Monday I'll know I have to print and pack still. This is the biggest set of delays.
Extra large mailer orders: I ran out of 30x36 polymailers one night, so some of the exceptionally large orders are delayed while more come in. I think that is only 2 orders.
Sticker orders: A very small number of orders with stickers are having to wait on envelopes. I didn't expect to run through them so fast but I used 'em all up! This is like 3 orders.
Jumbo Eclipse: I've gotten no news in a week on setting up a UPS pick-up to return the defective ones or an update on manufacturing the new ones. Again. I'm not happy about that. I apologize for the long wait. I've been so busy with packing and keeping my business running properly in the background that I haven't really had the time to pursue this more aggressively, but we've arrived at the point where I do.
IF YOU'RE MISSING ANY ITEMS: To repeat from last time, I did have help for some packages and when they were done packing up what I'd given them there were still a few items left on the table! I know I missed the quantity on an item for at least one order too. We're both being human 'n making mistakes. I apologize massively for the delay in getting you your things, but don't worry! If you are missing anything, don't have a full quantity, or have received a damaged item* I will send out the missing items/replace the piece at no cost to you. Send an email to [email protected] and I will get you taken care of right away!
*I will need to see a photo of the damaged item! Don't throw it away, I might even ask for it to be sent back (again at no cost to you) so I can repair it and get it a new home if it is a plush.
Bumps encountered:
Shipping materials. As mentioned above, I ran out of some supplies right at the very end of things. This is already in the process of being remedied.
I know there's still some work left to do, but for many of you this is basically the send off for this project, so again I want to emphasize: thank you. This has been an adventure. It's satisfying to be penning the last sentences of the final chapter.
So what's next project-wise?
This is!
Coming up in January I'll be running another campaign, this time for plush bags and some other things! I'll be collaborating with an amazing creator as well, and their campaign is likely to be very up your alley, so I hope to see you there when launch hits!
During the week I launched a pre-order for our brand new BIG BAD WOLF! There is now a massive werewolf plush in the Lairbrew line. A third of the pre-orders already sold out and it has only been a couple days, so those will likely sell out before the shipment arrives. He's a handsome guy and he's up for pre-order on lairbrew.com!
I like that he looks like he's leaping over the branches.
Large enough he's hard to photograph
He looks kinda shy in this one
Hi all! I leave for Aquatifur in less than 3 days, but I've been doing fulfillment instead of prep. So this is just a quick update to say since I am waiting on tracking updates and materials to continue fulfillment anyway I am going to be taking a break to focus on the con! Normal work will begin on Monday, Nov. 11th when I'm back home again. Thank you for your patience!
Postage: All of it was purchased, and tracking notifications were sent.
If you are waiting for a custom or a Jumbo Eclipse those tracking numbers will be valid, but your package is not shipping until it can be completely filled. The labels have been put somewhere safe!
Packing: Single dragon orders are all packed, full set orders are half staged and half packed, orders with unique combinations of dragons are printed and being staged, pick-ups are continuing to happen daily Mon-Sat.
For context, a staged package is almost entirely packed, it just needs to have the standard size dragons put in and the package sealed up.
I am indeed encountering that bottleneck with pick-up sizes that I warned about! Especially with the full set packages as they are big. I'll see what I can do to get through the backlog throughout the week.
Shipping: Our pick-up box is full for Monday!
Backerkit's system currently recognizes 109 out of 251 packages shipped. We're a fair bit ahead of that now though! Double that easily. It's that bottleneck mentioned above skewing the numbers since we have a bunch of packages just sitting and waiting their turn.
87 packages have been delivered! So many dragons have gotten to their new homes!
Packages don't show up as shipped in Backerkit's postage system until they are scanned. I ship via USPS pick-up, so scanning is always next day.
Current hold-ups: Things are going pretty smoothly other than the jumbo Eclipse issue! There are some packages being affected by other delays. Specifically:
Blue dragon scent - I have fulfilled most of these but ran out. I currently have more satchets curing. It was more popular than I anticipated!
LF Tia Stickers - I have run completely out of these, and unfortunately my replacement order came in as all the wrong kind of holo! I ordered more. If you have one of these stickers and your package is still pre-transit fulfillment is waiting on them.
Jumbo Eclipse: I've gotten no news in a week on setting up a UPS pick-up to return the defective ones or an update on manufacturing the new ones. I'm going to have to give them a poke and find out what's up. I'll share that news at the next round-up, which should be our final one!
At this time, the upcoming week is expected to be the last week of normal shipping!!
After that it will just be fulfilling the few delayed packages and getting the customs out! This is also when the giveaway winners from twitter should have their prizes going out. Just in time too, since we're about to be gearing up to go to Aquatifur starting right after! IF YOU'RE MISSING ANY ITEMS: I did have help from someone for some packages and when they were done packing up what I'd given them there were still a few items left on the table! I know I missed the quantity on an item for at least one order too. We're both being human 'n making mistakes. I apologize massively for the delay in getting you your things, but worry not! If you are missing anything, don't have a full quantity, or have received a damaged item* I will send out the missing items/replace the piece at no cost to you. Send an email to [email protected] and I will get you taken care of right away!
*I will need to see a photo of the damaged item! Don't throw it away, I might even ask for it to be sent back (again at no cost to you) so I can repair it and get it a new home if it is a plush.
Bumps encountered:
Nothing moved Thursday. My chicken daughter BJ got egg bound. Egg binding is extremely life threatening in all cases if not taken care of immediately, so everything went on hold while I was in crisis mode. She's ok now though!
Packages have sat on pre-transit. I barely consider this a bump though, since I spent all that time staging orders to speed things up using everything I learned during the first week. I'm happy to invest time now to save it for everyone else later!
So what's next project-wise?
This is!
Coming up in January I'll be running another campaign, this time for plush bags and some other things! I'll be collaborating with an amazing creator as well, and their campaign is likely to be very up your alley, so I hope to see you there when launch hits!
I took a break on a nice fall day to go spend some time with some ridiculously photogenic kobolds. Look how amazing these guys turned out! They're up for pre-order on lairbrew.com!
Purple kobold
Yellow kobold
Blue kobold
Orange kobold
