Karen Alleluia
CREATOR
6 months ago

Project Update: Surveys are out! πŸƒ

ATTENTION ALL BIRD LOVERS, surveys are now live! Last week's smoke tests went smoothly with zero problems but when I officially released surveys on Monday, 6/10, we found major errors!! noooOOORR



But don't worry, we have already solved them. Special thanks to all of you who brought this to my attention + BackerKit's support team for being so fast! Here are the issues you might have noticed in your survey:

Overpriced shipping γ€° Fixed!
Each product was incorrectly weighed which resulted in super expensive shipping for both domestic and international packages. You should see a more accurate reflection of your package's shipping price now due to more accurate weight calculations.

Early Bird Add-on not priced correctly γ€° Fixed!
If you did not purchase this add-on while this campaign was live, please disregard! 27 of you have purchased the Early Bird Add-on and were being asked to pay $3 extra in this survey. Because surveys have already been published and there's no way to edit that add-on, I have sent out a complimentary $3 credit to correct those numbers + they should be visible in your survey.

Sticker Add-on not showing up γ€° Fixed!
Vinyl stickers temporarily disappeared as we were figuring out the best solution for the above issue, but this option should now be visible to you!

Yay! So now what? Now that surveys are live, these issues are fixed, and your package is more affordable, you can add on more pins, stickers, and magnet sets to your heart's content. Go wild. Be free.Β 

(At least until June 28, when surveys close lol)


Already filled out your survey? I recommend checking your survey's contents twice just to be safe. Otherwise, no other action is needed and now we wait!

Holy cow there are so many moving parts to this campaign. Please comment on this post or email us at ✨[email protected]✨ if you run into any more issues. We'll try to fix it as quickly as possible. I'm grateful that each of you are extending so much grace and patience towards me as I figure out this platform. Thank you thank you thank you, I wish you all the best day!

🐾 / Karen
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