Now that the campaign has ended Backerkit will begin charging cards for pledges. Within the next 1-2 days you should see a charge from SNARKYCO on your statement. Payments may have already been charged when the campaign ended, but may have been delayed due to the holiday. 

In roughly two weeks you will receive a BackerKit survey. I will also send out an update before surveys go out. The purpose of the survey is to choose the designs you want for your pins, provide your shipping address, and pay for shipping. The survey will also have an add-ons section and that is where you'll find other items like stickers, bookmarks, extra pins, etc. Add-ons are entirely optional.

If you are an Early Bird Backer and you want to upgrade your EB tier to include more pins, please email me at [email protected], with the name and email associated with your pledge and what tier you want to upgrade to. You can switch from one EB to tier to another EB tier, but you cannot switch from a regular tier to an EB tier. You can switch your EB tier up until surveys go out.

If you have any other questions please email me at [email protected]

If your payment fails, BackerKit will attempt to charge your payment method a few more times in the following days. If your payment fails every time, you will still be able to pay for your pledge within your survey to get your rewards. If you have a failed pledge payment you will still receive your survey and you can update your payment within the survey to ensure you still get the pledge level you choose and freebie items.

And again, thank you all so much!

Cheers,
Liz