Carrie Alyson | Aspenhearted
CREATOR
5 months ago

Project Update: Tidal Treasures Backer Surveys are on the way!

Thanks for all of your patience, everyone! If you've been waiting for your Backer Survey I've got good news—the Pledge Manager is set up and approved, so surveys are officially coming soon!

If you've been here before you probably already know what to do, but if this is your first time backing a crowdfunding campaign, keep an eye out for your Backer Survey to arrive in the email inbox that your pledge is connected to. The survey is your opportunity to claim the rewards that you've pledged for, provide your shipping address, and add on any goodies you may have missed during the live campaign.

Please be sure to fill out your surveys right away! 
Once the majority of Backers have filled out their surveys and we have a good idea of how many pins and stickers need to be made, we'll be able to get started on production and manufacturing. The sooner everyone completes their surveys, the quicker you can get your rewards!

Surveys will close on August 15th to keep production on schedule. All surveys completed by August 15th are guaranteed to be in the first round of fulfillment and will receive all of their pledged for items.
We will do our best to fulfill all surveys completed after August 15th, but rewards items are being produced in limited quantities and cannot be guaranteed.

The first batch of surveys will be going out now to a few randomly selected backers to test everything out, and once we've assured that it's all working properly the remaining surveys should be sent no later than Monday, July 15th.

Please note that we're using Backerkit's new beta feature where you will charged separately for shipping at a time closer to the fulfillment date. This feature will allow us to get the most accurate rates for postage and ensure we're giving everyone the most economical shipping prices possible.

That's all for now! Be sure to watch your inbox for your surveys, and I'll check back in soon with updates on production and fulfillment soon.

<3 Carrie

P.S. If you missed the live campaign, there's still time to get the Tidal Treasures pins in the Pre-order Store

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