Enamel pins, as unique and intricate pieces of wearable art, can sometimes exhibit minor imperfections. that are are a standard part of the production process and are inherent to the nature of creating enamel pins. I strive for the highest quality in my products and all pins will be individually graded to ensure you receive a Grade A quality pin with minimal imperfections that do not compromise the overall aesthetic or functionality of the pin, including: Pin Placement Variations: Due to the nature of the manufacturing process, there might be slight variations in the placement of the pin posts or backings. This can result in minimal misalignment or unevenness between individual pins. Enamel Fill: While my manufacturer takes great care to ensure consistent and smooth enamel application, there may be slight variations in the enamel fill, resulting in small inconsistencies in color or texture. This adds to the uniqueness and charm of each pin. Metal Plating: The plating process involves electroplating metal onto the pin's base. Occasionally, tiny specks, slight color variations, or minor scratches might be present on the metal surface. Minor Scratches or Dents: During the production, handling, and packaging stages, some pins may acquire minor surface scratches or dents. These can be barely noticeable or may require close inspection to identify. Please note that while these minor imperfections can occur, they do not detract from the overall beauty and appeal of your enamel pins. I am committed to creating a high-quality product that you'll be proud to wear and display, and I won't deliver any pins that I wouldn't be proud to have as part of my own collection.

All of the unlocked pins and pin bundles will be available as add-ons available through your backer survey after the campaign ends. The prices will be the same as the current reward tiers. (But it does mean only ONE early bird deal per backer, sorry!)

If you're a retailer looking to support this project, contact us. We'd be happy to work with you.

We'll be using trusted manufacturers that we've worked with before, but occasionally things happen and there are minor delays in manufacturing. We will always be upfront with backers along the way. We will disclose any setbacks, delays, and any other pertinent updates. It's important to understand that this is a crowdfunded campaign. Crowdfunded campaigns are often subject to delays due to unforeseen circumstances. Please also understand that money pledged to a crowdfunded campaign is a donation or investment. This is not an online store and you will not immediately receive your rewards after pledging. Please note that minor changes may occur in production, and that the images presented here are mockup designs. There is a possibility of slight changes in color and size in the physical item.

It is crucial to understand that while we have made pins before, the pins in this campaign have not yet been manufactured. The designs you see on this page are mockups, which means the final product may vary in color and size. From our experience, the majority of our pins turn out looking like the mockup design. Different computers, phones, and other devices have different screen settings which means coloration may vary between screens. We use a Pantone formula guide book to choose the colors for our designs. The manufacturers use those Pantone numbers to know which colors to mix and apply where, however, looking at a Pantone swatch on paper, is different than looking at a Pantone color in enamel. Each mockup has a rough estimate of what the size will be. Our sizes are either specifying the general height or width of the pin. The actual size of the physical product may vary. Glow-in-the-dark and metal plating colors may vary on the physical product.

After the campaign has ended, you will have ample time to make your design selections in your BackerKit survey. You will be notified before surveys are locked down and any add-ons are charged. Once your order is locked down, we have a no refunds or exchanges policy. The only time we will issue a refund or replacement is in extenuating circumstances or if your pin arrives damaged (please read the FAQ section on pin grades to determine if your pin is damaged). If you believe your pin was damaged in transit, please reach out to us and attach photos of the damaged pin.

Once project shipping is completed backers will be notified via a campaign update. This campaign update with have a final survey completion date. If your survey is not completed, and your shipping costs not paid by the completion date, you will forfeit your pledge payment and rewards. We will not fulfill forfeited rewards and pledge levels after the completion date.

Each pin from our campaign will come with rubber backs, but we highly recommend purchasing locking backs. We will not replace pins lost if the back falls off.

We make every attempt to get your package from our facility to your home. Packages for this campaign will come with a tracking number. Regardless of tracking numbers, sometimes packages are lost in the mail. We will notify backers with an update when the project is near completion. If you have not received your package by the completion of the shipping process, you will have an extended period of time to contact us about a missing package.

Check out this help doc on how to locate your pledges for Pintopia 2024: https://help.backerkit.com/article/824-how-do-i-find-out-what-projects-i-ve-pledged-to

Check out this help doc to find out how to receive FREE pins for Pintopia 2024: https://help.backerkit.com/article/821-how-do-i-get-free-pins-during-pintopia-2024

Check out this help doc to find out what the FREE pins look like for Pintopia 2024: https://help.backerkit.com/article/822-what-do-free-pintopia-2024-pins-look-like