BackerKit FAQ

How does BackerKit crowdfunding work?

Crowdfunding is a collaborative way to bring ideas and projects to life. Project creators post their idea for a project, and backers pledge money to make the project possible. Backers get behind the scenes access and backer-only rewards, which can include exclusive products, special pricing, creative input, content, and more.

To become a backer, select a pledge level that features the reward(s) you would like to receive when the project is successfully completed and make your contribution.

All-or-nothing crowdfunding model: The creator sets a funding goal and a deadline to raise funds. If the project does not meet the goal by the deadline, backers credit cards are not charged and no money changes hands.

Crowdfunding projects can happen at various stages of the creative process. Make sure to check the estimated timeline of when rewards will be delivered. Project creators will keep you updated on the progress toward completion and delivery of your rewards.

Backing a crowdfunding campaign is not the same as purchasing an item from a store. When you back a campaign you are supporting the creation of something new. Rewards are almost always delivered, but are not guaranteed.

When will I be charged for my pledge?

Your payment method will not be charged right away. You will be charged for the amount of your pledge when the campaign ends and the project reaches its funding goal. You will not be charged if the campaign does not reach its funding goal.

What happens after the campaign is over?

The Creator will send out a survey that will ask you for more information about your pledge, your shipping information, additional items you may want to add to your pledge, and collect shipping fees if applicable.

The survey will be sent to the email address we have on file with your pledge.

Any additional payment will be charged when you complete your survey and confirm your order.

Project FAQ

Artist

Currently we have one artist. If our artist chooses to be known, we will gladly promote our artist. Until then, we respect their privacy. We anticipate using several artists in the future.

Shipping Costs

SHIPPING After the campaign ends, your shipping will be calculated based on your reward(s) and shipping address. Shipping fees are not included in the reward costs listed on the campaign page. Rather, all shipping will be charged after the campaign ends. This will allow us to charge the lowest possible shipping fees based on your total order and where we are shipping your items to. We have worked with our fulfillment partner to minimize shipping costs in a number of ways, but please be sure to take the additional shipping costs into account when making the decision that is best for you.

Artwork

ARTWORK All art shown during campaign is not final and subject to change. Final product may differ slightly from what is shown.

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