Latest from the Creator
Cephalofair Games
7 days ago
Gloomhaven delay
Good day! I need to jump right in with the bad news here: last week, we made the hard decision to cancel ocean freight on Gloomhaven due to newly presenting production issues...
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Cephalofair Games
22 days ago
Moving everything along
Good day! We've got lots of good news for you today, but the main thing is that we have been assured we will be able to ship the consumer backer and pre-order copies of Gloom...
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Cephalofair Games
about 1 month ago
Gloomhaven production continues
Good day! I hope you had some happy holidays! We all enjoyed our festivities and are now back at our desks to continue to work toward getting everything across the finish lin...
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Cephalofair Games
about 2 months ago
Entering production on Gloomhaven and a PAXU recap
Good day! We are all back from PAXU, where we had a great time and we were also very productive, shoring things up with Gloomhaven and planning our next year. You can read mo...
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Cephalofair Games
2 months ago
Tariffs and physical proofs of Gloomhaven
Good day! We are in between Thanksgiving and PAXU, doing a lot of shuffling around and traveling, so I don't have a big update for you this week, but we'll get into a c...
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Cephalofair Games
3 months ago
RPG Designer Diary and Gloomhaven proofing
Good day! There's not a whole lot to report on in t...
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PROJECT UPDATE
Cephalofair Games
CREATOR
7 days ago

Project Update: Gloomhaven delay

Good day! I need to jump right in with the bad news here: last week, we made the hard decision to cancel ocean freight on Gloomhaven due to newly presenting production issues. We were all very excited to see our first round of printing start shipping, and we sent advanced copies to our team, some creators, and our partners, only to find significant component problems when we opened our boxes.

What are the production errors? We saw warped map boards and scenario trackers, along with poorly injected and assembled miniatures. None of this met our quality standards or had presented itself in samples or pre-production copies received ahead of mass production. 

Production vs. pre-production map boards


Obviously, this came as a huge shock to us, especially as ocean freight had already begun on multiple containers. However, once we verified that it wasn’t just one or two boxes with these issues, we recognized that halting further shipping and returning the product to the production facility was the only reasonable solution.

As Lunar New Year is tomorrow, facilities are already shut down for the holiday. We’re in conversation with the facility manager, who is fully invested in correcting these issues. They have both acknowledged the errors and  committed to providing us with replacement product. That being said, we won’t be able to reprint the game until workers return in mid-February.

We won’t approve another mass production run until we are certain we’ve discovered the root cause of the issues and solved them. So what does this mean for you? It means a delay of a couple of months. We aren’t sure exactly how long it will end up being, but be assured that we and our production facility are determined to solve this problem quickly and efficiently.

Making this decision was genuinely heartbreaking, but we firmly believe it was ultimately the best call.

So that's the news on the Gloomhaven front. We're also going to skip over updates on miniatures. We did have some progress there, but haven't been able to fully process it yet with big issues taking priority. So that leaves us with an RPG update below.

RPG

We do have some good news on the RPG front, so this update isn’t all bad. Layout is moving along smoothly, all art is turned in and approved, and graphic design on new icons for a few RPG-specific use cases are moving along quickly. We’re still on track for getting the RPG to proofing by the end of this week or early next week. I don’t want to make any promises, but I'm crossing my fingers that we’ll be able to send out a preview PDF in February to all of you.

This part of RPG production always feels like directed chaos. The pages look like a mess, headers are scattered everywhere, we only have placeholder images, and yet, somehow, we are close to done with the book. That last bit takes a ton of effort, but it isn’t so bad. We’ve gone through and edited the text for readability, and it might look a mess, but a quick find and replace will shape it up in no time. Here’s a spread to show you what I’m talking about:


While these updates have been focused on the book, we’re also hard at work designing the RPG cards and other physical components, so that those of you who backed for the deluxe box aren’t going to have to wait. (Which is, honestly, most of you.)

And here’s some more art from the core rulebook:

Mindthief by Nicolas Jamme

Silent Knife by Jocelyn Sarvida


                                         

And that is all we have for the moment. We're sorry the news isn’t good, and it certainly isn’t news we’re happy with, but we'll hopefully have better news to come as we work with the factory on where to go from here. Catch you next time!
user avatar image for Chris Kessler
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I cannot imagine how devastating this is for you. We also feel pretty bummed, especially after seeing the project gaining speed the last months. I believe you gave more than expected, just to catch up on the lost time and having this at the last minute feels like invalidating all the good effort. However I have one question. Although I am not familiar with logistics in any way, wouldn't it make more economical sense to just deliver the product as is, and print and send replacements as soon as factories open again? That way we get the product sooner and we might start learning it, sorting it out etc and you save a trip back of all the products and rearranging etc. Maybe 2 weeks to produce the boards, 2 weeks more to send them and we would have 1.5 month delay instead of months of waiting. Wouldn't this be cheaper for you also? Again, not sure how things go in general, just my 2 cents on the matter. Thanks again. You guys rock!! 💪

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Repeat Backer Badge
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I would like to know, sins the wave 3 is delayed if there is a slight chance to add Gloomhaven (2nd Edition): Class Upgrade Pack. Or will there be an other way to buy it in the future. Thanks PS: I know its probably to late but if I dont ask I'll never know for sure.

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Is there a support email address I can contact about an address change?

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