BackerKit FAQ
How does BackerKit crowdfunding work?
Crowdfunding is a collaborative way to bring ideas and projects to life. Project creators post their idea for a project, and backers pledge money to make the project possible. Backers get behind the scenes access and backer-only rewards, which can include exclusive products, special pricing, creative input, content, and more.
To become a backer, select a pledge level that features the reward(s) you would like to receive when the project is successfully completed and make your contribution.
All-or-nothing crowdfunding model: The creator sets a funding goal and a deadline to raise funds. If the project does not meet the goal by the deadline, backers credit cards are not charged and no money changes hands.
Crowdfunding projects can happen at various stages of the creative process. Make sure to check the estimated timeline of when rewards will be delivered. Project creators will keep you updated on the progress toward completion and delivery of your rewards.
Backing a crowdfunding campaign is not the same as purchasing an item from a store. When you back a campaign you are supporting the creation of something new. Rewards are almost always delivered, but are not guaranteed.
When will I be charged for my pledge?
Your payment method will not be charged right away. You will be charged for the amount of your pledge when the campaign ends and the project reaches its funding goal. You will not be charged if the campaign does not reach its funding goal.
What happens after the campaign is over?
The Creator will send out a survey that will ask you for more information about your pledge, your shipping information, additional items you may want to add to your pledge, and collect shipping fees if applicable.
The survey will be sent to the email address we have on file with your pledge.
Any additional payment will be charged when you complete your survey and confirm your order.
Project FAQ
How much do the pins cost?
Please see the pledge levels for this info! There are different prices for different bundle amounts. The price will be higher post-campaign in my shop so you will get the best deal by pledging during the campaign!
Can I mix and match pairs? / Can I get one pin by itself?
The pins only come in their pre-determined pairs. This is how I've decided to structure this pin line, I hope you understand! There are many reasons but primarily this just makes it much easier for me to keep track of everything with so many cat designs planned.
Can I still buy the pins after the campaign has ended?
Yes! - While supplies last. After fulfilling all backer rewards, any remaining stock will go up on my shop. You will get the best deal by pledging to the campaign though!
How do I choose which pins I get when I pledge?
After the campaign ends I will send out surveys. If you had pledged for physical rewards you'll be able to select your order from the funded pin sets! Choosing your pin sets will operate on a first-come first-serve basis. The campaign funds production of a certain amount of each pin set so they have the potential to sell out. I have no idea if that will happen but just in case, you'll have the best chance at securing your preferred pin sets by responding quickly to the survey. Don't worry, you will be notified as soon as it's live!
Refund/Return policy?
Upon request, I'll issue a refund for any of the following reasons: -In the event fulfillment has somehow been delayed far past the projected timeline -You've changed your mind because a set you wanted was not funded -You'd like to return the item for a refund (refund issued after return is received by me) In these cases I will arrange a replacement sent to you: -Your items did not arrive/were lost in transit -You recieved the wrong items -Your items arrived damaged or with manufacturing errors
Is shipping included in the pledge amount?
Shipping is calculated separately and will be charged post-campaign in the Pledge Manager.
Why can't I select my country while pledging?
Unfortunately I am currently unable to ship physical rewards to the EU due to the recent demanding GPSR shipping regulation changes. I do apologize for the inconvenience this may cause. I'm looking into whether the pins can be sold to the EU through Etsy post-campaign.