Previously backed this creator's crowdfunding project
This user contributed to this community!
Like others posting here, I still have not received my reward. I emailed on 2/14 and again on 2/26. Both times, I received an automated reply that I would hear from someone in 72 hours, but that has not happened. I posted a comment to the 3/2 update, but never got a response. I never received a shipping notification for my Travelbook. When I go into BackerKit, there’s a USPS tracking number. When I first discovered this in February, the tracking said that the shipment was received in Portland, OR, on 12/9. Nothing since then. When I check the tracking number now, it says the label was created, but the package hasn't been received. I'm fine waiting if something has gone wrong on the creator's end, but I would appreciate someone confirming that my order is outstanding and that they will eventually be filling it. Unfortunately, after all this lack of communication, I'm worried I'll never hear from them and should just dispute the charge with my credit card...