BackerKit FAQ

How does BackerKit crowdfunding work?

Crowdfunding is a collaborative way to bring ideas and projects to life. Project creators post their idea for a project, and backers pledge money to make the project possible. Backers get behind the scenes access and backer-only rewards, which can include exclusive products, special pricing, creative input, content, and more.

To become a backer, select a pledge level that features the reward(s) you would like to receive when the project is successfully completed and make your contribution.

All-or-nothing crowdfunding model: The creator sets a funding goal and a deadline to raise funds. If the project does not meet the goal by the deadline, backers credit cards are not charged and no money changes hands.

Crowdfunding projects can happen at various stages of the creative process. Make sure to check the estimated timeline of when rewards will be delivered. Project creators will keep you updated on the progress toward completion and delivery of your rewards.

Backing a crowdfunding campaign is not the same as purchasing an item from a store. When you back a campaign you are supporting the creation of something new. Rewards are almost always delivered, but are not guaranteed.

When will I be charged for my pledge?

Your payment method will not be charged right away. You will be charged for the amount of your pledge when the campaign ends and the project reaches its funding goal. You will not be charged if the campaign does not reach its funding goal.

What happens after the campaign is over?

The Creator will send out a survey that will ask you for more information about your pledge, your shipping information, additional items you may want to add to your pledge, and collect shipping fees if applicable.

The survey will be sent to the email address we have on file with your pledge.

Any additional payment will be charged when you complete your survey and confirm your order.

Project FAQ

When will I get my books/pins?

Digital rewards are expected to be delivered November 2024 Pin only pledges will be shipped in November 2024 Hardcover pledges expected to be shipped in Spring/ early Summer 2025

When will I pay shipping?

Shipping will be charged once I receive all the books from the printer. Expected to happen sometime between late January / early March

Is shipping tracked?

The short answer, is no. Due to the high cost of shipping, my standard is untracked shipping via Canada Post for most countries. I will have the option to add tracked shipping as an upgrade in the pledge manager after the campaign ends. Note: Canada & USA - books will be tracked shipping.

Refund policy

Due to the nature of the campaign, there will be no refunds as your support goes towards funding the print run of the books.

VAT & Taxes

I don't collect taxes in the campaign and as such you will be responsible for your own taxes when the items arrive.

How do I get a hold of you?

The best way to reach me with inquiries is through email at [email protected]

Forfeiture of Rewards

Once project shipping is completed, backers will be notified via a campaign update. This campaign update with have a final survey completion date. If your survey is not completed, and your shipping costs are not paid by the completion date, you will forfeit your pledge payment and rewards. We will not fulfill forfeited rewards and pledge levels after the completion date.

Lost or never received packages

I make every attempt to get your package from our facility to your home. But sometimes packages are lost in the mail. I will notify backers with an update when the project is near completion and shipped. If you have not received your package by the completion of the shipping process, you will have an extended period of time to contact us about a missing package. Tracked shipping is available as an add-on during the pledge manager.

How do I find out what projects I’ve pledged to?

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