BackerKit FAQ
How does BackerKit crowdfunding work?
Crowdfunding is a collaborative way to bring ideas and projects to life. Project creators post their idea for a project, and backers pledge money to make the project possible. Backers get behind the scenes access and backer-only rewards, which can include exclusive products, special pricing, creative input, content, and more.
To become a backer, select a pledge level that features the reward(s) you would like to receive when the project is successfully completed and make your contribution.
All-or-nothing crowdfunding model: The creator sets a funding goal and a deadline to raise funds. If the project does not meet the goal by the deadline, backers credit cards are not charged and no money changes hands.
Crowdfunding projects can happen at various stages of the creative process. Make sure to check the estimated timeline of when rewards will be delivered. Project creators will keep you updated on the progress toward completion and delivery of your rewards.
Backing a crowdfunding campaign is not the same as purchasing an item from a store. When you back a campaign you are supporting the creation of something new. Rewards are almost always delivered, but are not guaranteed.
When will I be charged for my pledge?
Your payment method will not be charged right away. You will be charged for the amount of your pledge when the campaign ends and the project reaches its funding goal. You will not be charged if the campaign does not reach its funding goal.
What happens after the campaign is over?
The Creator will send out a survey that will ask you for more information about your pledge, your shipping information, additional items you may want to add to your pledge, and collect shipping fees if applicable.
The survey will be sent to the email address we have on file with your pledge.
Any additional payment will be charged when you complete your survey and confirm your order.
Project FAQ
Do you ship worldwide?
Yes, we do! However, please note that international backers will be responsible for paying any import fees and taxes for our products.
How do I choose what I want?
You will get to pick the color of your bag(s) and/or pin(s) you want after the campaign ends. You will receive a survey via email where you can choose your desired items and select any additional items you want.
When do I get charged?
You will be charged after the campaign ends. Shipping will be charged separately after addresses are collected.
What is the refund policy for this campaign?
We do not offer refunds. However, if there is a mistake with your order or if it has been damaged, feel free to reach out and we will correct it as soon as possible.
Are the timelines guaranteed?
We will do our best to stay within the timeline. Delays with manufacturing may occur, but we will keep you updated every step of the way.