BackerKit FAQ
How does BackerKit crowdfunding work?
Crowdfunding is a collaborative way to bring ideas and projects to life. Project creators post their idea for a project, and backers pledge money to make the project possible. Backers get behind the scenes access and backer-only rewards, which can include exclusive products, special pricing, creative input, content, and more.
To become a backer, select a pledge level that features the reward(s) you would like to receive when the project is successfully completed and make your contribution.
All-or-nothing crowdfunding model: The creator sets a funding goal and a deadline to raise funds. If the project does not meet the goal by the deadline, backers credit cards are not charged and no money changes hands.
Crowdfunding projects can happen at various stages of the creative process. Make sure to check the estimated timeline of when rewards will be delivered. Project creators will keep you updated on the progress toward completion and delivery of your rewards.
Backing a crowdfunding campaign is not the same as purchasing an item from a store. When you back a campaign you are supporting the creation of something new. Rewards are almost always delivered, but are not guaranteed.
When will I be charged for my pledge?
Your payment method will not be charged right away. You will be charged for the amount of your pledge when the campaign ends and the project reaches its funding goal. You will not be charged if the campaign does not reach its funding goal.
What happens after the campaign is over?
The Creator will send out a survey that will ask you for more information about your pledge, your shipping information, additional items you may want to add to your pledge, and collect shipping fees if applicable.
The survey will be sent to the email address we have on file with your pledge.
Any additional payment will be charged when you complete your survey and confirm your order.
Project FAQ
What is hybrid enamel?
When an enamel pin has multiple types of fills it is colloquially called hybrid. Most pins are: all metal (die struck or 3d), metal with print and epoxy, soft enamel (low fill paint, creating lots of texture in the metal line peaks and valleys), or hard enamel (paint fills to match the metal lines). There are many different effects one can do with each type of pins, and some effects are restricted to one type. Hybrid enamel pins use a combination of soft, hard, and bare metal effects to make a more dynamic design.
Will you add stretch goals?
If the Green Beer Dragon successfully reaches its funding with adequate time to spare, it's something I will consider. I have a couple thoughts, at least one is a green beer adjacent, but I would prefer to focus on the big guy first.
Will you have other non-pin/sticker Drachtoberfest items?
I may offer shirts and/or tote bags as survey add ons if the demand is present.
How do you manufacture your items?
Pins are manufactured overseas and imported. Stickers, apparel, and prints are produced by an assortment of small businesses local to me.
How do you handle shipping outside the USA?
I understand shipping internationally can be expensive, and will do my best to reduce whatever costs I can on my end while also ensuring your package arrives safely. Please see the shipping estimate chart in the main campaign to get an idea of what to expect. I can ship outside the USA to many countries, keep in mind VAT and or other fees will also need to be collected. For some countries I cannot collect VAT/custom due for you, so you will need to pay that on post collection. I will not adjust the value on a customs form to avoid a charge for you.
What happens if there is a delay in production?
Production hiccups and other delays do happen, and I promise to be upfront about situations when or if they come up. One reason I started ordering samples before a campaign was so I could address the most common problematic issues, such as color mismatches, fine details in the metal or screenprints, or uneven anodizing, before full production begins. By putting these checks in place production rolls out more smooth, or I'm less likely to need a reprint/replacement for hundreds of units. The real trick is finding the balance between being informative, timely, and spamming updates.
What is your refund policy?
As the funds here go toward production, I do not offer refunds. But if your reward(s) arrive damaged, do not hesitate to reach out to me so I can facility an insurance claim and replace your order.