Hello everyone! It certainly has been busy over here. Fanged ferrets have been running all over the warehouse, packing boxes and getting them shipped out to all of our backers! It took them a few weeks, but they have assured us that 99% of the Tea Pets orders have gone out. Your rewards should either be in the mail or at your home! Please remember that it can take a little longer for some of those international packages to get to where they are going.

With the ferrets wrapping up their job, we are nearing the end of fulfillment! If you did not fill out your shipping survey or if your payment card was declined on BackerKit, this is your very last chance to complete your pledge. All forms and payments on BackerKit must be completed by February 28th! Please know that we can no longer guarantee your rewards if you miss that deadline.

Did your shipment arrive safely? If not, please reach out for assistance! Our ferrets worked really hard to get everything right, but sometimes things don't go as planned, especially with our third-party warehouse partner. We are always happy to help you resolve any issues with your order, just be sure to promptly email us an explanation of what’s going on and a photo of the issue.

If you are missing a digital reward or have any other issues, please also reach out to us at [email protected] for assistance!

Thank you again for this wonderful campaign. We hope that your tea pets have found lovely homes with you this winter, and we can’t wait to see what hijinks they get up to! Be sure to share your stories with us on social media and our fan Discord!

Stay Cozy,

Snowbright