BackerKit FAQ
How does BackerKit crowdfunding work?
Crowdfunding is a collaborative way to bring ideas and projects to life. Project creators post their idea for a project, and backers pledge money to make the project possible. Backers get behind the scenes access and backer-only rewards, which can include exclusive products, special pricing, creative input, content, and more.
To become a backer, select a pledge level that features the reward(s) you would like to receive when the project is successfully completed and make your contribution.
All-or-nothing crowdfunding model: The creator sets a funding goal and a deadline to raise funds. If the project does not meet the goal by the deadline, backers credit cards are not charged and no money changes hands.
Crowdfunding projects can happen at various stages of the creative process. Make sure to check the estimated timeline of when rewards will be delivered. Project creators will keep you updated on the progress toward completion and delivery of your rewards.
Backing a crowdfunding campaign is not the same as purchasing an item from a store. When you back a campaign you are supporting the creation of something new. Rewards are almost always delivered, but are not guaranteed.
When will I be charged for my pledge?
Your payment method will not be charged right away. You will be charged for the amount of your pledge when the campaign ends and the project reaches its funding goal. You will not be charged if the campaign does not reach its funding goal.
What happens after the campaign is over?
The Creator will send out a survey that will ask you for more information about your pledge, your shipping information, additional items you may want to add to your pledge, and collect shipping fees if applicable.
The survey will be sent to the email address we have on file with your pledge.
Any additional payment will be charged when you complete your survey and confirm your order.
Project FAQ
Is Shipping Free?
Sorry, but no! Shipping will be requested at a later date when pins have been manufactured. This is to prevent any oopsies in money management and manufacturing and lowering the overall goal costs! Please anticipate that shipping to USA will be around $6 in order to cover shipping + fees! Shipping to Canada will be around $20!
Are you shipping outside of the USA?
Unfortunately due to factors that are out of my control I am only going to be able to ship to Canada in addition to the USA! This may or may not change in the future, but probably not in time for this campaign. :( Anyone is welcome to pledge and send to a proxy if they have one!
Did you design these yourself?
Yes :) and I am very against the use of artificial intelligence for projects like this, so rest assured that you are buying from an artist, not a robot!
Do you do refunds?
Short answer: Not usually. Longer answer is: It depends! If I am unable to fulfill the order for any reason then yes, your pledge would be refunded. However if it is due to changing your mind and the pledge already went through, I will have to decline. Unfortunately I don't make a lot of money and can't afford to refund for no reason. I also cannot refund if your order has been sent out and lost, though I will work with you to replace the order as needed/if possible!