Project Update: Complications and apologies - if I could do it differently, I would.
Hi backers, I have received feedback about problems fulfilling orders through DriveThruRPG. For some reason you cannot order prints and PDFs together and you can't order the cards with the books. This is frustrating as heck as I imagined you could just do a single transaction. My mistake.
I have also had feedback about the POD cost, which is an additional $3 to $4 on top of the postage. This is another unforeseen complication and should have been better investigated before launching. As a result, there will be some additional out of pocket costs for print backers. I hope the quality of the products are worth the extra dollars.
Additionally, I am putting together a compensatory gift for all backers for the issues with fulfillment. This will be a sizeable preview of a yet to be released product. I hope this and my sincerest apologies make up for this frustrating situation.
David.
I have also had feedback about the POD cost, which is an additional $3 to $4 on top of the postage. This is another unforeseen complication and should have been better investigated before launching. As a result, there will be some additional out of pocket costs for print backers. I hope the quality of the products are worth the extra dollars.
Additionally, I am putting together a compensatory gift for all backers for the issues with fulfillment. This will be a sizeable preview of a yet to be released product. I hope this and my sincerest apologies make up for this frustrating situation.
David.
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