Project Update: 👑 Downloading Your Digital Rewards 👑
Hi everyone,
Let the jubilations commence – your royal downloads are now available!
By now, you should have received an email from BackerKit with a list of unique coupon codes (please check your Junk email as well). These codes will allow you to download your rewards through our website. The instructions on how to claim your items are included in the link sent to you by BackerKit, but I have also listed them below for your reference.
Please note:
- The website is may be busy for the next couple of hours due to the increase in traffic with backers claiming their digital rewards. If you are finding that the website seems slow, or is not loading a page for you, we would recommend coming back and trying again a little later.
- If you have backed this project as a gift for someone else, we would recommend sending them the coupon codes and the instructions, as all digital downloads are watermarked with the name and email address of the user redeeming the coupon. These watermarks appear in the top margin of each page, and are unobtrusive.
How to download your digital rewards:
I have put together a tutorial video that guides you through our standard process for downloading digital rewards. Step-by-step screenshots are included for assistance in the picture gallery on the BackerKit: Pledge Ticket page on our website, there are also written instructions below.
- On the Roll & Play Press website, add the BackerKit: Pledge Ticket to your Basket (via this link, https://rollandplaypress.com/product/backerkit-pledge-ticket/)
- Go to your Basket.
- One at a time, enter the unique coupon codes sent to you via BackerKit. Make sure you add these to the Coupon field, do not add them to the Gift Card field as they will not work.
- After you have added all of your coupon codes, click Proceed to Checkout.
- Add your details to create your Roll & Play Press account (where you can download your products) and click Place Order.
- Once you place your order, links to your new digital downloads will appear on your screen. These links will also be attached to your order confirmation email. Clicking these links will download products to your device.
- You can also access your digital downloads any time from the Downloads panel in the My Account section of our website.
If you have any issues redeeming your rewards, please get in touch with us at [email protected], and we will get back to you as soon as we can.
If you would like us to delete your Roll & Play Press account once you have finished downloading your digital rewards, drop us a message, and we can do that for you – please note, you will not be able to download extra copies of your digital rewards in the future if your account has been deleted.
And finally...
Let us know in the comments below what you think of your rewards, we would love to hear from you! You can also reach out to us on the Roll & Play Press Instagram, Facebook and Twitter pages.
In the meantime, thank you once again for your support for this project!
Until the next one, keep rolling!
Until the next one, keep rolling!
Sam
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