BackerKit FAQ
How does BackerKit crowdfunding work?
Crowdfunding is a collaborative way to bring ideas and projects to life. Project creators post their idea for a project, and backers pledge money to make the project possible. Backers get behind the scenes access and backer-only rewards, which can include exclusive products, special pricing, creative input, content, and more.
To become a backer, select a pledge level that features the reward(s) you would like to receive when the project is successfully completed and make your contribution.
All-or-nothing crowdfunding model: The creator sets a funding goal and a deadline to raise funds. If the project does not meet the goal by the deadline, backers credit cards are not charged and no money changes hands.
Crowdfunding projects can happen at various stages of the creative process. Make sure to check the estimated timeline of when rewards will be delivered. Project creators will keep you updated on the progress toward completion and delivery of your rewards.
Backing a crowdfunding campaign is not the same as purchasing an item from a store. When you back a campaign you are supporting the creation of something new. Rewards are almost always delivered, but are not guaranteed.
When will I be charged for my pledge?
Your payment method will not be charged right away. You will be charged for the amount of your pledge when the campaign ends and the project reaches its funding goal. You will not be charged if the campaign does not reach its funding goal.
What happens after the campaign is over?
The Creator will send out a survey that will ask you for more information about your pledge, your shipping information, additional items you may want to add to your pledge, and collect shipping fees if applicable.
The survey will be sent to the email address we have on file with your pledge.
Any additional payment will be charged when you complete your survey and confirm your order.
Project FAQ
What's the difference between BackerKit and Kickstarter?
It's essentially the same, you won't be charged until the campaign ends and only if the campaign is successful. The main difference is that the shipping is charged AFTER the campaign ends rather than during the campaign.
How do I choose the pins and stickers that I want?
After the campaign ends, you will receive an email with a survey with all the available designs. You simply fill in the survey with your address, your reward choices, and you will even be able to add-on more products after the campaign ends!
Why should I pledge?
All campaign backers will receive the enamel pins at the CHEAPEST price possible, as well as exclusive freebies!
What is Early Bird pledges and how does it work?
Early Bird pledges are pledges made to the Early Bird tiers during the first 48 hours of the campaign launch. What's the difference between Early Bird & regular pin tier? > Early Bird tiers will be the absolute cheapest price you can get the products for, regular pin tiers will be around US$1.5 more, and then they will be around US$2-3 more than the regular pin tiers when they are made available in my shop How do I add-on to my Early Bird tier? > You may simply go to the add-on page and add-on the Early Bird pin tier to your pledge level
Can you mark my rewards as a gift?
All rewards will be marked as "sales of good". Backers are responsible for all custom fees incurred in your local country. We are not responsible for delays caused by customs or postal services. Shipping and handling will not be refunded if packages are denied due to custom fees. By backing this campaign, you understand and agree that if you do not pay custom fees at the border, and your package is returned, no refunds will be issued but you may pay shipping again to reship the package.
What is your refund policy?
After the campaign is over, refunds will not be issued under any and all circumstances. This is due to non-refundable campaign processing fees, as well as the money directly going to my manufacturer for production, as such, we are unable to refund anyone out of our own pockets, as all funding will be directed towards production as well as processing and bank fees. We have run over 20 campaigns on Kickstarter with over 4000 backers and are confident to deliver you the best quality products that you will be perfectly happy with! :)
Will the products be available after the campaign ends?
Yes - all the enamel pins and stickers will be available after around 2 months after all rewards are shipped out , but will be sold at higher price points.