BackerKit FAQ
How does BackerKit crowdfunding work?
Crowdfunding is a collaborative way to bring ideas and projects to life. Project creators post their idea for a project, and backers pledge money to make the project possible. Backers get behind the scenes access and backer-only rewards, which can include exclusive products, special pricing, creative input, content, and more.
To become a backer, select a pledge level that features the reward(s) you would like to receive when the project is successfully completed and make your contribution.
All-or-nothing crowdfunding model: The creator sets a funding goal and a deadline to raise funds. If the project does not meet the goal by the deadline, backers credit cards are not charged and no money changes hands.
Crowdfunding projects can happen at various stages of the creative process. Make sure to check the estimated timeline of when rewards will be delivered. Project creators will keep you updated on the progress toward completion and delivery of your rewards.
Backing a crowdfunding campaign is not the same as purchasing an item from a store. When you back a campaign you are supporting the creation of something new. Rewards are almost always delivered, but are not guaranteed.
When will I be charged for my pledge?
Your payment method will not be charged right away. You will be charged for the amount of your pledge when the campaign ends and the project reaches its funding goal. You will not be charged if the campaign does not reach its funding goal.
What happens after the campaign is over?
The Creator will send out a survey that will ask you for more information about your pledge, your shipping information, additional items you may want to add to your pledge, and collect shipping fees if applicable.
The survey will be sent to the email address we have on file with your pledge.
Any additional payment will be charged when you complete your survey and confirm your order.
Project FAQ
What about shipping?
You will be charged for shipping in the BackerKit pledge manager after the campaign ends, close to when the physical products are arriving for delivery. International Pledges We've worked hard to make connections with regional shippers in UK (also covering the EU), Australia, and Canada to keep costs down. These partners handle filing most customs/ VAT/GST etc. We'll share the rates and details for these areas closer to the time for shipping. For all other locations internationally, shipping rates can vary. If you would like our staff to check your rate, please email us at [email protected]. There's always a chance we can work out a better deal to, say, Mexico, than what we're charging for South Africa!
Will there be any Achievements or Stretch Goals?
Nope. This is a simple "Booster" campaign. We do not intend to offer any stretch goals (what BackerKit calls Achievements) for this project. A "Booster campaign" (no matter which crowdfunding platform it's hosted on) is for an existing line. They come with Booster Rewards built-in rather than Stretch Goals. We're definitely going to print these on our own no matter what and want you to know that upfront, but are asking for your support so we can order the right amount and most importantly, create the extras that add to the entire experience for all of us—like maps and pawns. We play too, and we want all these goodies as much as we hope you do! If you have any questions contact us at [email protected].