BackerKit FAQ
How does BackerKit crowdfunding work?
Crowdfunding is a collaborative way to bring ideas and projects to life. Project creators post their idea for a project, and backers pledge money to make the project possible. Backers get behind the scenes access and backer-only rewards, which can include exclusive products, special pricing, creative input, content, and more.
To become a backer, select a pledge level that features the reward(s) you would like to receive when the project is successfully completed and make your contribution.
All-or-nothing crowdfunding model: The creator sets a funding goal and a deadline to raise funds. If the project does not meet the goal by the deadline, backers credit cards are not charged and no money changes hands.
Crowdfunding projects can happen at various stages of the creative process. Make sure to check the estimated timeline of when rewards will be delivered. Project creators will keep you updated on the progress toward completion and delivery of your rewards.
Backing a crowdfunding campaign is not the same as purchasing an item from a store. When you back a campaign you are supporting the creation of something new. Rewards are almost always delivered, but are not guaranteed.
When will I be charged for my pledge?
Your payment method will not be charged right away. You will be charged for the amount of your pledge when the campaign ends and the project reaches its funding goal. You will not be charged if the campaign does not reach its funding goal.
What happens after the campaign is over?
The Creator will send out a survey that will ask you for more information about your pledge, your shipping information, additional items you may want to add to your pledge, and collect shipping fees if applicable.
The survey will be sent to the email address we have on file with your pledge.
Any additional payment will be charged when you complete your survey and confirm your order.
Project FAQ
How do exclusive rewards work?
You'll receive an exclusive reward by 1) backing my project and my linked partner project or 2) purchasing 4 or more pins. You may qualify for both exclusives if both conditions are met (ie. backing partner project AND purchasing 4+ pins). Exclusive rewards offered will be fulfilled by each respective creator! I am only responsible for pins from my project.
How do you grade pins?
Pins are graded on a Pass/No Pass system. Pins will be held at an arm's length and any visible discoloration, scratches, and other cosmetic defects will be graded as No Pass IF the overall artwork is affected by the issue. Minor scratches, pin-back defects (not including the pin post), and other non-visible defects will be considered a pass.
What if I want to back 6-9 pins or more than 15?
Since there are jump pledge numbers, you can back the 1-pin tier however often you like to reach the desired number. For example, if you want 7 pins, you can back the 5-pin tier and the 1-pin tier twice to have a total of 7 pins. You will also receive the free mini pin in this case.
Project Timeline
Pintopia will run from 01/23/2025 10am PST to 02/13/2025 1pm PST. If the project is funded, we will move immediately into production. Production is expected to take 1-2 months with an additional 2-3 weeks for shipping. Once pins are received, pins will be graded on a Pass/No Pass system (see Pin Grading section for more details). Timelines are subject to change, but PikaLin Studios will always work towards getting your rewards to you as quickly as possible.
Do you ship internationally?
Shipping for this project is currently only offered to USA and Canada.
What's your Refund Policy?
Before the campaign ends: Backers can cancel their pledge for a full refund before the campaign ends. After the campaign ends but before shipping: Backers can cancel their pledge for a partial refund. After shipping starts: Backers can request a refund on a case-by-case basis. What if a backer issues a chargeback? Please read more about chargeback policy here: https://help.backerkit.com/article/859-pledge-chargebacks#:~:text=Refunds%20and%20chargebacks,project%20that%20uses%20BackerKit%20services.
Will these pins be available after the campaign ends?
Yes, these pins will be available to purchase via PikaLin Studios' website. The best way to find out when they will be available is via social media (instagram.com/pikalinstudios).