BackerKit FAQ
How does BackerKit crowdfunding work?
Crowdfunding is a collaborative way to bring ideas and projects to life. Project creators post their idea for a project, and backers pledge money to make the project possible. Backers get behind the scenes access and backer-only rewards, which can include exclusive products, special pricing, creative input, content, and more.
To become a backer, select a pledge level that features the reward(s) you would like to receive when the project is successfully completed and make your contribution.
All-or-nothing crowdfunding model: The creator sets a funding goal and a deadline to raise funds. If the project does not meet the goal by the deadline, backers credit cards are not charged and no money changes hands.
Crowdfunding projects can happen at various stages of the creative process. Make sure to check the estimated timeline of when rewards will be delivered. Project creators will keep you updated on the progress toward completion and delivery of your rewards.
Backing a crowdfunding campaign is not the same as purchasing an item from a store. When you back a campaign you are supporting the creation of something new. Rewards are almost always delivered, but are not guaranteed.
When will I be charged for my pledge?
Your payment method will not be charged right away. You will be charged for the amount of your pledge when the campaign ends and the project reaches its funding goal. You will not be charged if the campaign does not reach its funding goal.
What happens after the campaign is over?
The Creator will send out a survey that will ask you for more information about your pledge, your shipping information, additional items you may want to add to your pledge, and collect shipping fees if applicable.
The survey will be sent to the email address we have on file with your pledge.
Any additional payment will be charged when you complete your survey and confirm your order.
Project FAQ
Shipping
*REMINDER: You will not be charged for shipping until AFTER the campaign is over!* ★ Shipping costs will be calculated through your BackerKit survey based on your country + total weight of the package. ★ All packages will include tracking numbers, which will be emailed once your package ships! Please ensure the email you use for Backerkit is current so you can receive all important communications from us as needed! ★The prices estimates are in out story and examples. Actual shipping prices will be determined after production is finished and we're gearing up to send out the everything. Also, if you add-on additional items to your order, your shipping cost may increase. ★ To all my European Backers, Backerkit does not collect VAT, therefore you will be fully responsible for all duties/taxes/VAT imposed on your package upon arrival in your country.