Latest from the Creator
New Door Media
4 months ago
Fulfillment Survey
Hi, all! To let us know which pins to send you and where to send them, please fill out this form.  Please note that as an apology for taking so long to get this to you, we wil...
0
0
1
New Door Media
4 months ago
Fulfillment Update!
Hello, Book Monster Pin Backers! First and foremost: my HUGE apologies for not having sent out updates sooner!  Almost as soon as the campaign ended, my daughter—the desig...
2
0
3
New Door Media
8 months ago
Check Your Email for Book Monsters!
Hi, all!  There are still several pledges with charges that have not yet gone through. I'd appreciate it if you all ran a search in your email for Book Monsters to make sure yo...
0
0
1
New Door Media
8 months ago
Thank you for a successful campaign!
Hi, all! Thank you so much to everyone who helped make this an amazing, successful campaign! On this end, we'll be putting together the surveys soon so you can let me know wh...
0
0
0
New Door Media
8 months ago
Let's unlock the LAST pin!
Hi, all! We are less than SIX hours away from the end of Pintopia, so don't forget to reserve your Book Monster pins! And we are only about $200 away from unlocking the LAST pi...
0
0
0
New Door Media
8 months ago
Final 24 Hours!
Hi, all! We're less than 24 hours away from the end of Pintopia, which means the end of your chance to reserve your Book Monster pins! And thanks to all of our loyal backers, ...
0
0
0
 

I'm trying to contact the creator again, and would like to bring attention to a couple more emails for us to try contacting her with! [email protected] [email protected] I'll reply here if I get a response. Meanwhile, you all should try to forward your previous questions to these emails or pester her into acknowledging us! We and her other campaigns' backers need an update, lest she be scamming us!

1
Share

Share

Twitter

Facebook

Copy Link

I sent an email along with filling out the strange survey, but I haven't received any notice that they have seen it or anything. Granted, I requested a refund or more than one collaboration pin (as I love foxes), so maybe they weren't expecting to respond to people and expected them to just chose what they wanted in the survey and email... but if they put so much emphasis on the email, surely they were going to respond as promised on the survey?? So just wondering if anyone else has tried to contact and heard anything back from them? They just sent out an update earlier for their new campaign, but surely they should focus on fulfilling this one and handle customer complaints first, yeah?

0
Share

Share

Twitter

Facebook

Copy Link

PROJECT UPDATE
New Door Media
CREATOR
4 months ago

Project Update: Fulfillment Update!

Hello, Book Monster Pin Backers!

First and foremost: my HUGE apologies for not having sent out updates sooner! 

Almost as soon as the campaign ended, my daughter—the designer of most of these Book Monster Pins—was diagnosed with a tumor in her upper jaw.

Cue a terrifying round of doctor and surgeon visits over the summer…

Eventually, we discovered that what was in her jaw was not, in fact, a tumor, but an extra wisdom tooth growing up into her sinus—and that it needed to be removed soon. 

That prompted a new round of doctors and finally, two weeks ago, surgery to remove that tooth and (as long as she was there) the rest of her wisdom teeth, too.

She’s just about recovered from the surgery—she still has some swelling, but she’s no longer in pain—and we are finally able to switch our focus to catching up on everything …like fulfilling this campaign! Here's what we have so far:

  • We will finally be sending out surveys this weekend. 

  • All stickers and bonuses will go out mid-to-late September.

  • Final pin delivery will depend on when they are delivered to us—but we will let you know as soon as we have that pinned down (pun utterly intended!).

Thank you so much for your patience. We appreciate you!

3
Share

Share

Twitter

Facebook

Copy Link

Edit
PROJECT UPDATE
New Door Media
CREATOR
4 months ago

Project Update: Fulfillment Survey

Hi, all!

To let us know which pins to send you and where to send them, please fill out this form

Please note that as an apology for taking so long to get this to you, we will not be charging any shipping fees.

If you have trouble filling out the form, please contact us via email at [email protected]

Have a great week!

1
Share

Share

Twitter

Facebook

Copy Link

Edit

I've messaged Backerkit Support about the creator in order to see if they can contact them in a way we can't. Here is the message Backerkit Support sent back a few days ago. "Thank you for reaching out to BackerKit Backer Support, although I'm sorry to hear about the lack of communication! I've reached out to the project team to ask for an update. I'll circle back with you as soon as I hear back from them! Thank you for your patience in the meantime," I know it's not much but its at least on their radar as an issue. I'll let you guys know if I get anything else from them.

0
Share

Share

Twitter

Facebook

Copy Link