BackerKit FAQ
How does BackerKit crowdfunding work?
Crowdfunding is a collaborative way to bring ideas and projects to life. Project creators post their idea for a project, and backers pledge money to make the project possible. Backers get behind the scenes access and backer-only rewards, which can include exclusive products, special pricing, creative input, content, and more.
To become a backer, select a pledge level that features the reward(s) you would like to receive when the project is successfully completed and make your contribution.
All-or-nothing crowdfunding model: The creator sets a funding goal and a deadline to raise funds. If the project does not meet the goal by the deadline, backers credit cards are not charged and no money changes hands.
Crowdfunding projects can happen at various stages of the creative process. Make sure to check the estimated timeline of when rewards will be delivered. Project creators will keep you updated on the progress toward completion and delivery of your rewards.
Backing a crowdfunding campaign is not the same as purchasing an item from a store. When you back a campaign you are supporting the creation of something new. Rewards are almost always delivered, but are not guaranteed.
When will I be charged for my pledge?
Your payment method will not be charged right away. You will be charged for the amount of your pledge when the campaign ends and the project reaches its funding goal. You will not be charged if the campaign does not reach its funding goal.
What happens after the campaign is over?
The Creator will send out a survey that will ask you for more information about your pledge, your shipping information, additional items you may want to add to your pledge, and collect shipping fees if applicable.
The survey will be sent to the email address we have on file with your pledge.
Any additional payment will be charged when you complete your survey and confirm your order.
Project FAQ
Do you have any pets?
The shipping manager is an 11yr old corgi named Lucifur. You can see her at https://www.instagram.com/lucifurcorgi/
Will these items all be available after the project?
If an item is unlocked, then the raised amount will pay for the production of a certain number of items. if their is anything left after backer rewards are sent out then they will be available at conventions for purchase but typically there is not much left after backer packages are sent out so be sure to back the project to get something in particular.
Are you a fan of delicious flavor?
You KNOW it!
What happens if a package isn't delivered?
If there are any usps issues we can submit a claim with usps and go from there to replace the package. Sometimes packages get delayed for some issue or another but if you notice a package is stuck along the way you can either reach out to usps yourself or let us know and we can contact them as well.
Where are you located?
We are located in Portland Oregon USA
How many people are working on the project?
There are 4 people in total that have their artistic fingers in the bowl, with 1 artist as the main project manager coordinating the project.